Nokia Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Nokia?
A:At prompt press 1; at prompt press 3, then press 1. You can also use our free service that can talk to Nokia for you and report back. Q:
Does Nokia offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 10am-8pm EST. The least busy day is Wednesday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 7 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Nokia below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Nokia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: At prompt press 1; at prompt press 3, then press 1
Below are some clips we've found from Nokia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to HMD support.
For monitoring purposes, we record all conversations with our support.
Thank you for calling HP support. How can I help you?"
Excerpt from a call with Nokia
Friday, June 14, 2024 4:49 PM
What are the hours and when should I call?
Nokia operates the call center for this 833-766-5420 phone number Mon-Fri 10am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 188 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Nokia call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nokia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nokia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nokia is Wednesday. The most busy day to call is Friday, which averages 63% more phone calls by comparison. Again, this is based on a sample of 188 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Tue
- Wed
- Quietest
- Thu
- Fri
- Busiest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call Nokia
In summation, the best day to call Nokia is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nokia staffs the call center well on Wednesday.
Why Customers Call Nokia
If you have time to do a bit of reading before you call Nokia, we recommend you read over some of our problem-specific articles.
What is the warranty period for Nokia phones?
The warranty period for Nokia phones varies depending on the specific phone model and the country of purchase. Typically, Nokia offers a standard limited warranty that covers manufacturing defects and workmanship issues for a period of one year from the date of purchase. However, some countries may have different warranty coverage or offer extended warranty options at an additional cost. It is advisable to check the warranty terms and conditions specific to your region or contact Nokia customer support for accurate information on warranty coverage and its duration for the particular Nokia phone model you are interested in.
What are the payment options available for purchasing Nokia phones?
Nokia offers various payment options to cater to different customer preferences. Customers can purchase Nokia phones using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, Nokia also accepts payments made through popular online payment platforms such as PayPal. For customers who prefer more traditional methods, cash on delivery (COD) may also be available in certain areas. Moreover, Nokia partners with leading financial institutions, which offer installment plans for purchasing Nokia phones to provide more convenience. These flexible payment options aim to accommodate a wide range of customers, ensuring that everyone can easily acquire their desired Nokia phone.
Top Nokia customer service problems
Click the link above to get answers to just about any Nokia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nokia, and their purpose. Are any of these similar to the reason you are trying to call?
Technical issue with cell booster: "I'm having trouble with my Nokia cell booster after installing a new Eero pro router."- From a call lasting 2m 19s , Jul 23, 2024 5:47 PM
Trouble with cell booster: "I'm having trouble getting my AT&T Nokia cell booster to work after installing a new router."- From a call lasting 1m 56s , Jul 23, 2024 5:20 PM
Ordering Nokia battery: "Can you guys send me a battery for a Nokia phone?"- From a call lasting 1m 43s , Jul 9, 2024 10:33 PM
More Nokia Customer Service Contacts
There are of course other ways to contact Nokia customer service besides the phone. Below we list the best ones, by medium.
Nokia Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Nokia provides this option.
Nokia Customer Help Desk / Web Support
As a last, sometimes only, resort- Nokia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nokia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nokia agent. This phone number is Nokia's best phone number because 18,048 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-766-5420 include Make a Purchase, Device Support, Technical Support, Track a Package, Lost or Stolen Phone and other customer service issues. The Nokia call center that you call into has employees from Sioux Falls, SD / India and is open Mon-Fri 10am-8pm ET according to customers. In total, Nokia has 1 phone number. It's not always clear what is the best way to talk to Nokia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nokia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nokia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.