First Direct Phone Number

Call First Direct customer service faster with GetHuman

0113 234 5678
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

I’ve changed phones and can’t remember my user name. How can I get this? When I go on...
i am trying to recover statements for an account which is now closed
i just want to use the phyical key that looks like a calculator for transactions*you ke...
I had a joint account with my ex-wife which I wanted to close after the divorce. Unfort...
I am abroad in Goa India and I need to get information on my account. Got a problem sig...
Good morning, *I'm currently not a First Direct customer but, I hope to be in the near...
I either owe you an apology, or I have a problem with my account.*APOLOGY: I am very aw...
See more recent reasons for calling

Help me with my issue

Customer Number 0113 234 5678 - by the Numbers

Phone number to dial0113 234 5678
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanInternational number, straight through to a human.
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, twitter, web
Quality of communication76%
Quality of help71%
Customer votes417
Information last updatedMon Jun 27 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

First Direct's Best Toll-Free/800 Customer Phone Number

This is First Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First Direct agent. This phone number is First Direct's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0113 234 5678 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call First Direct first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or twitter or web. In total, First Direct has 3 phone numbers. It's not always clear what is the best way to talk to First Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting First Direct - by phone or otherwise

While 0113 234 5678 is First Direct's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other First Direct customers, is by calling their 0845-6100100 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 0845-6100100 for Customer Service. If you think this information is inaccurate or know of other ways to contact First Direct please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for First Direct.

What is GetHuman's Relationship to First Direct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like First Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

First Direct Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All First Direct contacts
First Direct Phone NumberBEST
First Direct Email Support
First Direct Help Desk
First Direct on Twitter
General customer information

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