What security measures are in place to protect my First Direct account?

At First Direct, we prioritize ensuring the utmost security to protect your account. We have implemented several robust security measures to safeguard your sensitive information and prevent unauthorized access. These measures include industry-standard encryption protocols, multi-factor authentication processes, and advanced firewalls. Our systems undergo regular security audits and penetration testing to identify and address any vulnerabilities promptly. Additionally, we provide our customers with secure online banking tools and encourage the use of strong, unique passwords. To further enhance security, we monitor account activity for any suspicious behavior and promptly notify customers of any potential threats. Our dedicated fraud prevention team is available 24/7, and we take immediate action in case of any fraudulent activities. Your trust and account security are of utmost importance to us, and we continuously invest in cutting-edge technology to ensure your peace of mind.