How do I report a lost or stolen card?

Asked a year ago
If your First Direct card is lost or stolen, you should contact us immediately to report it. You can do this by calling our customer service helpline, which is available 24/7. We will cancel your card and provide you with instructions on how to order a replacement card. It is important to report a lost or stolen card as soon as possible to prevent any unauthorized transactions on your account.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact First Direct?

If you need to talk to First Direct customer service, now that you have the answers that you needed, click the button below.
Contact First Direct

First Direct

Find a list of many popular First Direct questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
First Direct Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!