First Direct Customer Service Phone Number

Hold time now: 5 mins (avg 4)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Call goes straight to an operator.
This is not the most popular First Direct phone number (it's ranked #2). Most customers call 0113 234 5678 for support: Click here for best option

First Direct Customer Service Phone Number 0845-6100100 - Info & Statistics

Phone number to dial0845-6100100
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanCall goes straight to an operator.
Average wait4
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or twitter or web
Quality of communication79%
Quality of help87%
Customer votes492
Best phone number0113 234 5678
Information last updatedMon Jan 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

First Direct's 0845-6100100 Customer Service Number

This First Direct phone number is ranked #2 out of 3 because 54 First Direct customers tried our tools and information and gave us feedback after they called. The reason customers call 0845-6100100 is to reach the First Direct Customer Service department for problems like Setup an account, Question, Complaint. As far as we can tell, First Direct has call center locations in null and you can call during their open hours 24 hours, 7 days. First Direct has 3 phone numbers and 6 different ways to get customer help. We've compiled information about 0845-6100100 and ways to call or contact First Direct with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling First Direct

Calling First Direct at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 0845-6100100. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when First Direct Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than First Direct Once on the phone with First Direct's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting First Direct in General

While 0845-6100100 is First Direct's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0113 234 5678 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach First Direct help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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