How do I talk to a live human at Ethiopian Airlines?
A:Calling this Ethiopian Airlines number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Ethiopian Airlines for you.
Q:
Does Ethiopian Airlines offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ethiopian Airlines below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ethiopian Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Ethiopian Airlines number should go right to a real human being
Below are some clips we've found from Ethiopian Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the global call center of Ethiopian Airlines.
A member of Starline, La Maria Anjanit Chandu. For English, press two.
Your call is being recorded for training and quality control purposes.
Please choose the right option from the menu to make your service more efficient.
If you're a business class customer, Shiba Ma's platinum or gold member, press one."
Excerpt from a call with Ethiopian Airlines
Friday, January 5, 2024 5:09 PM
The first phone menu
"Welcome to the global call center of Ethiopian Airlines, a member of Welcome to the Globe call center of Ethiopian Airlines, a member of Starline.
Your call is being recorded for training and quality control purposes.
Please choose the right option from the menu to make your service more efficient.
If you're a business class customer, Shibamal's platinum or gold member, press one.
If you're traveling in economy, press two."
Excerpt from a call with Ethiopian Airlines
Wednesday, February 7, 2024 5:35 PM
In fact, much of this information on this page is superfluous because this Ethiopian Airlines phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Ethiopian Airlines operates the call center for this 800-445-2733 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,435 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ethiopian Airlines call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ethiopian Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ethiopian Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ethiopian Airlines is Saturday.The most busy day to call is Tuesday, which averages 63% more phone calls by comparison.Again, this is based on a sample of 1,435 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Saturday, which is 422% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Ethiopian Airlines is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Ethiopian Airlines staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Ethiopian Airlines
Below is a sample of recent calls to Ethiopian Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Seat number inquiry: "Do they give seat number when I check-in?"
- From a call lasting 1m 44s , Dec 17, 2024 3:05 AM
Rescheduling flight tickets: "I want to reschedule it for on the sixteenth of December."
- From a call lasting 13m 13s , Dec 15, 2024 10:44 AM
Ticket number inquiry: "I don't have a ticket number yet because I just booked it one minute."
- From a call lasting 3m 33s , Dec 12, 2024 4:49 PM
Inquiry about travel: "I want to make a query about the ticket and about do I need Visa."
- From a call lasting 9m 59s , Dec 8, 2024 7:21 PM
Information about why customers call Ethiopian Airlines is extracted from issues that customers have reported to GetHuman.
This is Ethiopian Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ethiopian Airlines agent. This phone number is Ethiopian Airlines's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-445-2733 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Ethiopian Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ethiopian Airlines has 1 phone number. It's not always clear what is the best way to talk to Ethiopian Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ethiopian Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ethiopian Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.