Express Scripts Phone Number

Calling Express Scripts customer service faster by GetHuman

800-206-4005
Customer service
Current Wait: 11 mins (6m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Recover AccountPlace an OrderComplaintSign up for serviceOver charge or strange chargeA different issue
Get to a live person fastest: Press 0 at each prompt until you are connected to a human and 0# when it asks for a number

Reasons customers like you called recently

Trying to renew scripts on your web site-no success. Please call to review which script...
3h ago
Trying to order refills but your site is not accessible on the web.*Thank you,*Alan Kurt
3h ago
I need prescription filled. I have run out
a day ago
Need to refill prescription. I have the prescription number but the website will not le...
2d ago
I called and spoke to a rep today regarding my bill. I have my bank receipts saying * p...
3d ago
Just want to add a prescription to my account, why is this so difficult to get through?
5d ago
I need to call in a percription?
5d ago
I approved my medicine called Rituxin to be shipped to my doctor so that I could be inf...
6d ago
I have done the call back twice and each time the agent hung up on me after wait over a...
7d ago
Package says it was delivered but I have not received it-was told that express scripts...
7d ago
I am a provider and need information about refilling a patients rx
7d ago
I have two issues. The major issue is that you canceled a refill order for fluoxetine w...
11d ago
Hi - was cutoff earlier and can't get thru on phone. Wondering a few things - was calle...
13d ago
I am a new subscriber and need to provide information about my pharmacies and my prescr...
13d ago
Need to verify shipping address but not able to get a hold of anyone
13d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-206-4005 - by the Numbers

Phone number to dial
800-206-4005
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 0 at each prompt until you are connected to a human and 0# when it asks for a number
Average wait
6
Current wait
11
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or email
Quality of communication
80%
Quality of help
71%
Customer votes
7,013
Information last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)

Express Scripts's Best Toll-Free/800 Customer Phone Number

This is Express Scripts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Express Scripts agent. This phone number is Express Scripts's Best Phone Number because 41,952 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-206-4005 include Recover Account, Place an Order, Complaint, Sign up for service, Over charge or strange charge and other customer service issues. The Express Scripts call center that you call into has employees from Georgia and is open 24 hours, 7 days according to customers. In total, Express Scripts has 10 phone numbers. It's not always clear what is the best way to talk to Express Scripts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Express Scripts - by phone or otherwise

While 800-206-4005 is Express Scripts's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Express Scripts customers, is by calling their 877-363-1303 phone number for their Tricare Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 877-363-1303 for Tricare Pharmacy. If you think this information is inaccurate or know of other ways to contact Express Scripts please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Express Scripts.

What is GetHuman's Relationship to Express Scripts?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Express Scripts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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