Express Scripts Phone Number

Calling Express Scripts customer service faster by GetHuman

800-206-4005
Customer service
Current Wait: 16 mins (10m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt until you are connected to a human and 0# when it asks for a number

Reasons customers like you called recently

I went to refill a prescription for Livalo today and instead of $**.** like I paid last...
I wish to inform Express Scripts that my physician, Dr. Giovanna Morena, of Alexandria...
I have moved and need to change my address
My doctor faxed a script that I need mailed out but have never used express scripts so...
It would be GREAT to actually talk to a human...My doctor faxed over a prescription tha...
I spilled a bottle of my medication on a wet floor. And I still need to take the medic...
My clinic sent my scrip on nov*,****
Was told to call because you couldn’t fill an order because you were waiting on a call...
My name is Jewel Kilmer, Acct* ************, Birthdate *-**-****. On May **th, I called...
would like to sign myself and mother up for coverage
I need to change my mother's password, and give the correct dosage for one of her medic...
Need prescient no number pleas it’s urgent
i need an explanation of drug coverage for when I change my Part D coverage
I need to stop service on an account.
I need to get prescriptions sent to my healthcare facility.
See more recent reasons for calling

Help me with my issue

Customer Number 800-206-4005 - by the Numbers

Phone number to dial800-206-4005
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanPress 0 at each prompt until you are connected to a human and 0# when it asks for a number
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email
Quality of communication69%
Quality of help60%
Customer votes6,984
Information last updatedMon Nov 23 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts's Best Toll-Free/800 Customer Phone Number

This is Express Scripts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Express Scripts agent. This phone number is Express Scripts's Best Phone Number because 41,952 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-206-4005 include Recover Account, Place an Order, Complaint, Sign up for service, Over charge or strange charge and other customer service issues. The Express Scripts call center that you call into has employees from Georgia and is open 24 hours, 7 days according to customers. In total, Express Scripts has 10 phone numbers. It's not always clear what is the best way to talk to Express Scripts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Express Scripts - by phone or otherwise

While 800-206-4005 is Express Scripts's best toll-free number, there are 12 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Express Scripts customers, is by calling their 877-363-1303 phone number for their Tricare Pharmacy department. Besides calling, the next favorite option for customers looking for help is via 877-363-1303 for Tricare Pharmacy. If you think this information is inaccurate or know of other ways to contact Express Scripts please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Express Scripts.

What is GetHuman's Relationship to Express Scripts?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Express Scripts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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