Toyota Financial Services Customer Service

Phone Number & Contact Info

Toyota Financial Services's Best Phone Number

800-874-8822
Toll-free·Calls Customer Service·Most popular Toyota Financial Services number
Q:

How do I talk to a live human at Toyota Financial Services?

A:Press 1, then say "I don't have it" then "Social Security" then enter your number. You cannot get through without a valid ID.
Q:

Does Toyota Financial Services offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Toyota Financial Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then say "I don't have it" then "Social Security" then enter your number. You cannot get through without a valid ID.
Below are some clips we've found from Toyota Financial Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling Toyota Financial Services. Your call may be monitored or recorded for quality. In order I didn't understand that. Let me identify who's calling so that I can better assist. If you're a Toyota or Lexus Financial Services account holder, say customer. If you believe you've been the victim of fraud, say fraud victim. Otherwise I got that you're a customer. If that's correct, say yes or press one. Otherwise, say no or press two. Which would you like me to use to look up the account you're calling about? An account number, a Social Security number, or tax ID number? What are the last six digits of your Social Security number or tax ID number?"
Excerpt from a call with Toyota Financial Services
Saturday, January 13, 2024 3:27 PM

They may need the phone number on your account

"Thanks. Now I need to identify you to access your account information. We found an account based on the number you're calling from. To protect your account, what are the last four digits of your Social Security or tax identification number?
If that's correct, say yes or press one.
Otherwise, say please say or enter any ten digit phone number associated with the account."
Excerpt from a call with Toyota Financial Services
Friday, May 17, 2024 4:58 PM

They may ask your reason for calling (instead of a menu)

"Thanks for calling Toyota Financial Services. Your call may be monitored or recorded for quality. In order to direct you to the correct place, please let us know what you are calling about in three words or less."
Excerpt from a call with Toyota Financial Services
Friday, May 17, 2024 4:58 PM

They may ask you to say or enter information

"Now I need to identify you to access your account information. If you're a Toyota or Lexus Financial Services account holder, say customer. If you believe which would you like me to use to look up the account you're calling about? An account number, a Social Security number, or tax ID number?
What are the last six digits of your Social Security number or tax ID number?
Thanks. Please say or enter your five digit ZIP code."
Excerpt from a call with Toyota Financial Services
Wednesday, February 28, 2024 11:26 PM

The first phone menu

"Thanks for calling Toyota Financial Services. Your call may be monitored or recorded for quality. In order to direct you to the correct place, please let us know what you are calling about in three words or less. I didn't understand that. Let me identify whose calling so that I can better assist. We found an account based on the number you're calling from. To protect your account, what are the last four digits of your Social Security or identification number? Thanks. I got six eight five six.
If that's correct, say yes or press one.
Otherwise, say no or press two."
Excerpt from a call with Toyota Financial Services
Tuesday, April 2, 2024 10:01 PM

After you press 1

"Otherwise, please say third part Which would you like me to use to look up the account you're calling about? An account number Social Security number, or tax ID number? Sorry. I didn't hear that.
To use an account number, say account number or press one.
To use a Social Security or tax identification number, say Social Security or press two."
Excerpt from a call with Toyota Financial Services
Wednesday, February 14, 2024 2:11 AM

What are the hours and when should I call?

Toyota Financial Services operates the call center for this 800-874-8822 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 645 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Toyota Financial Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Toyota Financial Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Toyota Financial Services is Tuesday. The most busy day to call is Monday, which averages 35% more phone calls by comparison. Again, this is based on a sample of 645 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Toyota Financial Services

In summation, the best day to call Toyota Financial Services is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Toyota Financial Services number, but it is also the day with the shortest hold times.

Why Customers Call Toyota Financial Services

If you have time to do a bit of reading before you call Toyota Financial Services, we recommend you read over some of our problem-specific articles.

What is Toyota Financial Services?

Toyota Financial Services is a subsidiary of Toyota Motor Corporation that provides a wide range of financial products and services to support Toyota customers. It serves as a one-stop financial solution for Toyota vehicle purchases, leases, and insurance needs. Toyota Financial Services offers competitive financing options, flexible lease terms, and special programs tailored to meet individual customer requirements. Additionally, it provides a convenient online portal for managing accounts, making payments, and accessing various resources. With a customer-centric approach, Toyota Financial Services aims to simplify the vehicle ownership experience and ensure customer satisfaction by delivering reliable, transparent, and trusted financial solutions.

Can I lease a Toyota vehicle through Toyota Financial Services?

Yes, you can lease a Toyota vehicle through Toyota Financial Services. At Toyota Financial Services, we offer flexible and convenient leasing options for our customers. Leasing a Toyota vehicle allows you to enjoy driving a new car without the long-term commitment of ownership. With our leasing program, you can choose the term of your lease and the mileage that suits your needs. Additionally, we provide competitive lease rates and flexible payment options to help make your leasing experience affordable and hassle-free. Whether you prefer a sedan, SUV, or hybrid, our wide range of Toyota models are available for lease. Contact us or visit our website to learn more about leasing a Toyota vehicle through Toyota Financial Services.

What services does Toyota Financial Services provide?

Toyota Financial Services provides a range of services to cater to different financial needs of Toyota customers. Some of these services include vehicle financing, lease options, and vehicle protection plans. With vehicle financing, customers can secure loans for new or used vehicles, making the purchase process more affordable. Lease options are available for those who prefer to drive a Toyota for a fixed period without ownership obligations. Toyota Financial Services also offers various protection plans, such as extended warranties and maintenance programs, to provide additional peace of mind to customers. Additionally, they have online account management tools and convenient payment options for easy and hassle-free financial management. Overall, Toyota Financial Services aims to provide comprehensive and flexible financial solutions for Toyota drivers.

Top Toyota Financial Services customer service problems

Click the link above to get answers to just about any Toyota Financial Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Toyota Financial Services, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting non-toll-free number: "Is there a non-toll-free number I can call?"
- From a call lasting 3m 42s , Apr 11, 2024 11:38 PM
Issues linking bank account: "I've been trying to link my bank account for automated payments, but keep getting an error with the routing number, affecting my credit score."
- From a call lasting 17m 3s , Jan 18, 2024 6:38 PM
Making payment: "I just need to make a payment."
- From a call lasting 7m 39s , Jan 8, 2024 2:52 PM

More Toyota Financial Services Customer Service Contacts

There are of course other ways to contact Toyota Financial Services customer service besides the phone. Below we list the best ones, by medium.

Toyota Financial Services Customer Help Desk / Web Support

toyotafinancial.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Toyota Financial Services customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Toyota Financial Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toyota Financial Services agent. This phone number is Toyota Financial Services's best phone number because 15,708 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-874-8822 include Update account information, Refund or suspicious charge, Recover account, Technical support, Complaint and other customer service issues. Rather than trying to call Toyota Financial Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Toyota Financial Services has 1 phone number. It's not always clear what is the best way to talk to Toyota Financial Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Toyota Financial Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Toyota Financial Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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