Optus Phone Number

Calling Optus customer service faster by GetHuman

Customer service
Current Wait: 21 mins (20.5714m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say nothing, and let system time out before transferring you to operator

Reasons customers like you called recently

I have lost my phone and wish the number blocked
I’m a international student. Due to the pandemic and the lockdown, I have been banned o...
I am still waiting for a satchel and instructions so i can return to you * x set top bo...
helol enquiring when the nbn will be in our area. I received a letter but don't quite...
Re-activate my existing Optus number that I am using for roaming. It seems to have deac...
Hi I am not using Optus anymore and I don’t have any active service. Without any agreem...
I have been trying for * months to cancel my plan. I was doing study abroad which was...
optus upgraded my mobile service to a month to month plan with no lock in contracts and...
I’m thing go buying a Apple Watch want to know if thee is any Change in my monthly bill
To Optus,**I emailed you earlier regarding a mobile phone which is not working, whilst...
I just recharged my phone $** credit online at *:** and is now saying I haven’t recharg...
Well I want to change my mobile phone number getting hassles and I just wanted to get a...
I want to change my number with Optus as I'm getting threatening phone calls my number...
After the end of my phone contract(**********) then I got an **$ plan. How can I change...
Locked sim somehow need it back ASAP
See more recent reasons for calling

Help me with my issue

Customer Number 1300300937 - by the Numbers

Phone number to dial1300300937
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanSay nothing, and let system time out before transferring you to operator
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication66%
Quality of help83%
Customer votes7,431
Information last updatedMon Oct 26 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Optus's Best Toll-Free/800 Customer Phone Number

This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent. This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Technical Support, Billing and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number. It's not always clear what is the best way to talk to Optus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - by phone or otherwise

While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optus customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus.

What is GetHuman's Relationship to Optus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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