Optus Phone Number

Calling Optus customer service faster by GetHuman

Customer service
Current Wait: 23 mins (20.5714m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Change planBillingTechnical SupportA different issue
Get to a live person fastest: Say nothing, and let system time out before transferring you to operator

Reasons customers like you called recently

I can’t make calls or text on my phone but others can call and text me. When I do try t...
a day ago
i cannot get my PUK code for my sim card
3d ago
Hi this is marjorie Can you please terminate my account today with number **** ****** thanks
4d ago
Hi I am Milsy Delio my phone number is ********** and the SIM card is locked to unlock...
4d ago
Hi I am Milsy Delio my phone number is ********** but it is locked to unlock it I need...
4d ago
Hi im Milsy Delio my phone number is ********** and it is locked to unlock it I need a...
4d ago
I have broken down on the side of the road in the middle of no where please I have no c...
4d ago
Hi guys my name is *Harry kolaitis and my date of birth is ******** and I live at ** ca...
4d ago
I'm trying to contact via phone Optus customer service. But I keep getting "unfortunate...
4d ago
I got * new phones yesterday and I am still waiting for my number to Connect
5d ago
Do I ring Optus to give my new payment card number?
5d ago
When I pay my bill is there some place to show new card. My old card is cancelled. Thank you.
7d ago
I am chasing an order for a new mobile phone
9d ago
I need the IMEI number please of the HTC U ** phone I bought online in December ****.
10d ago
I have wifi installed on Friday and SIM card as been activated but there is no connection
12d ago
See more recent reasons for callingHelp me with my issue

Customer Number 1300300937 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Say nothing, and let system time out before transferring you to operator
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or web
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Nov 19 2019 08:00:00 GMT+0000 (UTC)

Optus's Best Toll-Free/800 Customer Phone Number

This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent. This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Billing, Technical Support and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number. It's not always clear what is the best way to talk to Optus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - by phone or otherwise

While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Optus customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus.

What is GetHuman's Relationship to Optus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Optus Contact Info

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