Optus Phone Number

Call Optus customer service faster with GetHuman

Customer service
  • Calls Optus's Customer Service department
  • The average hold time is 20.5714m
  • The current wait is approximately 26m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:45pm
  • Popular issues for this call center: Change plan, Billing, and Technical Support.
  • Reach a live Optus agent: Say nothing, and let system time out before transferring you to operator

Reasons customers like you called recently

I have received an email pretending to be from you, warning me that my email address ha...
I'm handing over you the bills will you hold my business number and refuse to give it b...
My ringing tone(the tone u hear when placing a call and waiting for the person to answe...
I want to block my sim
Wish to cancel a prepaid sim on phone number ********** I can provide my id etc How do...
From **th Dec, **** to **th February **** I won't be in Australia. Please suspend or p...
I entered the wrong SIM passcode on my iPhone * and I am now currently locked out of my...
I moved from qld to nsw on feb **th,*****I rang optus to let them know where I was movi...
my roaming went off and can not call since i can not access the internet. i am oversea...
Is it possible to bar my number from another peron for personal and private reasons
Do you want me to make up text to make ***?*All I want is...For OPTUS to provide me wi...
I want the Area code & Country code for the USA please?
I need to change my pin and password. Someone is using all my info. I was given the per...
No.: ***********I want to recharge my prepaid from overseas. I get this error: "Unfortu...
I'd like to discuss my plan and find out if my phone is unlocked.

Optus Customer Phone Number 1300300937 - Stats

Phone number to dial1300300937
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Average wait20.5714 minutes
Current wait26 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication63%
Quality of help80%
Customer votes7,429
Information last updatedTue Feb 27 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Optus's Best Toll-Free/800 Customer Phone Number

This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent. This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Billing, Technical Support and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number. It's not always clear what is the best way to talk to Optus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - by phone or otherwise

While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus.

What is GetHuman's Relationship to Optus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Optus, including their website / help desk. Visit our Optus Customer Service page for more information.
Optus Customer Service

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