Optus Phone Number

Call Optus customer service faster with GetHuman

1300300937
Customer service
Current Wait: 22 mins (20.5714m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say nothing, and let system time out before transferring you to operator

Reasons customers like you called recently

I wnt to request a copy of my proof of purchase
I've lost fone an need my Sim cancel an a new SIM activated
SIM card says unsupported? Please help
I’m trying to recharge and it keeps saying recharge is not available on this number at...
PLease confirm email received Monday **th October Re drivers Licence Number*is from you...
my samsung Galaxy A**s isnt charging and smell of burning with the connection and the p...
My service was limited for forty cents. Three weeks ago approx I spoke to si.e incompet...
I’m not getting anywhere with your overseas Technicians when they don’t know what to th...
Hi,my phone number is **** *** ***,I paid my bill,why can’t I still can not send text m...
SIM card stolen along with other items. Optus plan on hold til end July**Phone number...
My Internet is not working past couple of days
See more recent reasons for calling

Help me with my issue

Customer Number 1300300937 - by the Numbers

Phone number to dial1300300937
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanSay nothing, and let system time out before transferring you to operator
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication51%
Quality of help68%
Customer votes7,457
Information last updatedTue Nov 29 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Optus's Best Toll-Free/800 Customer Phone Number

This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent. This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Change plan, Billing, Technical Support and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number. It's not always clear what is the best way to talk to Optus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - by phone or otherwise

While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus.

What is GetHuman's Relationship to Optus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amazon Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amazon or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Optus Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Optus contacts
Optus Phone NumberBEST
Optus Help Desk
General customer information

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