Optus Phone Number

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Customer service
Current Wait: 23 mins (20.5714m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say nothing, and let system time out before transferring you to operator

Reasons customers like you called recently

A new Fetch box was ordered on ******** with O*N *********a in the name of Genders. It...
I entered the wrong SIM passcode on my iPhone * and I am now currently locked out of my...
Dear Optus...**Your service is absolute dog **** at the moment...And as a paying custom...
I moved from qld to nsw on feb **th,*****I rang optus to let them know where I was movi...
i want to activate my number i havent used the sim card in awhile n it stopped working...
Does optus have a roaming agreement with telstra for christmas island for text messages...
How do i know my optus sim member i may likely
I am in india and my sim is not working because of which I am unable to get sms from my...
hi I am in India and my sim is not working and all my bank details are connected to thi...
my roaming went off and can not call since i can not access the internet. i am oversea...
Hi I'm in a bit of a bother at the moment, my bank acc has been hacked and money was ta...
I wish to cancel my account number: ***********
I cannot send or receive e mails Microsoft have told me that they have blocked me be...
Enquiring why I have been receiving ** GB for $** prepaid recharge, on the Epic plan an...
lost phone. please disconnect
See more recent reasons for calling

Help me with my issue

Customer Number 1300300937 - by the Numbers

Phone number to dial1300300937
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanSay nothing, and let system time out before transferring you to operator
Average wait
Current wait23
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication50%
Quality of help67%
Customer votes7,456
Information last updatedTue Nov 30 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Optus's Best Toll-Free/800 Customer Phone Number

This is Optus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus agent. This phone number is Optus's Best Phone Number because 99,198 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300300937 include Billing, Change plan, Technical Support and other customer service issues. The Optus call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Optus has 1 phone number. It's not always clear what is the best way to talk to Optus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - by phone or otherwise

While 1300300937 is Optus's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus.

What is GetHuman's Relationship to Optus?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Optus Contact Info

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