Norton AntiVirus is a company that sells antivirus software. Norton is a well-known provider of computer security products and is one of the older brands on the market. It's not surprising, therefore, that the company gets a lot of requests for customer service each and every day.
Why Do People Call Norton AntiVirus Customer Support?
People call Norton AntiVirus customer support for many different reasons, including:
It should be noted that Norton Antivirus offers two levels of customer service: Standard and Premium, which offers quicker, more accessible customer service that includes a range of IT services that are not accessible via standard customer support. You may opt for Premium customer service by paying an additional fee.
Best Practices for Calling Norton AntiVirus Customer Service
There are several things that you can do to help ensure that your call to Norton Antivirus Customer service is handled quickly and professionally:
How do Consumers Feel About Calling Norton AntiVirus Customer Service?
There does not appear to be any pattern of dissatisfaction with Norton Antivirus customer service reported online or in the news media. Those who use Norton Antivirus products appear to be satisfied with the quality of customer service received.
What Kind of Issues can a Norton AntiVirus Customer Service Representative Resolve?
Norton can resolve most customer issues over the phone, including billing issues, subscription changes, order problems, installation difficulties, technical support and troubleshooting.
What Can't Be Resolved With a Call to Norton AntiVirus Customer Service?
If you are having an incompatibility between your current hardware or software and Norton AntiVirus your customer service representative might be able to suggest workarounds. If they don't work, keep in mind that Norton AntiVirus is not responsible for the problem. You'll have to replace your hardware or software or seek out another antivirus product.
If you bought your Norton AntiVirus software through a third-party retailer, you may find that Norton AntiVirus can't resolve issues between you and the retailer. Contact the retailer and work within its customer service department
What Should You Do If You Have an Unsuccessful Call with Norton AntiVirus?
If you end a call with Norton support and are unhappy with the result, don't fret. Options are available.
Review the notes you took during your call and identify areas of misunderstanding or miscommunication. Doing this will help during your follow-up call.
Call back. The next agent you speak to may be better able to understand your concern and take care of the matter
If a second call doesn't work try another way of getting in touch. Options include live chat, opening a support request online or visiting Norton's customer forum, where you can connect with experienced users and get advice. Another option is to contact the third-party vendor that sold you the product and ask for help or an intervention with Norton Antivirus.
This is Norton AntiVirus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Norton AntiVirus agent. This phone number is Norton AntiVirus's Best Phone Number because 9,162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-927-3991 include Account Access, Update Account Info, Renew Membership, Cancel Membership, Refund a Charge and other customer service issues. Rather than trying to call Norton AntiVirus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or chat or web. In total, Norton AntiVirus has 2 phone numbers. It's not always clear what is the best way to talk to Norton AntiVirus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 800-927-3991 is Norton AntiVirus's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Norton AntiVirus customers, is by calling their 800-745-6061 phone number for their Cancellations department. Besides calling, the next favorite option for customers looking for help is via @nortonsupport for Customer Service. If you think this information is inaccurate or know of other ways to contact Norton AntiVirus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Norton AntiVirus.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Norton AntiVirus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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