Ameren Illinois Phone Number

Calling Ameren Illinois customer service faster by GetHuman

Customer service
Current Wait: 25 mins (8m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 10:45am
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Reasons customers like you called recently

Got a voice mail saying my cilco is going to be disconnected and I'm only * days late why
The pole connected to the electrical lines is leaning and posing a safety hazard for my...
Would like to THANK the men and women who work to restore our power in these storms YOU...
Need gas * electric average for *** S. **th st. in Quincy, IL. *****
Obtain utility data in aggregate form for a whole multifamily property
I am needing to put in a new furnace and air conditioner and need to know if there are...
I need to find my account number.I have given the old one, it is not correct...
My electric bill went up by about $*** this last month. I believe I know what happened...
Needing to pay my bill. Can’t online. Can I pay it at a payment center in cash?
I would like to know if I have an outstanding bill
I need to pay my bill
Need to upgrade gas meter putting in new hot water heater plumber says need bigger flo...
My most recent bill included the amount of my last bill, which was paid, a few days lat...
I am a senior citizen - nearly ** . I need to lower my electric bill - must move out du...
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Help me with my issue

Customer Number 800-755-5000 - by the Numbers

Phone number to dial800-755-5000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 0# at each prompt.
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication61%
Quality of help80%
Customer votes7,699
Information last updatedWed Jul 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Ameren Illinois's Best Toll-Free/800 Customer Phone Number

This is Ameren Illinois's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ameren Illinois agent. This phone number is Ameren Illinois's Best Phone Number because 24,618 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-755-5000 include Setup service, Lower my bill, Service issue, Meter reading or meter issue, Change or cancel service and other customer service issues. The Ameren Illinois call center that you call into has employees from Westlake, TX / Dominican Republic and is open Mon-Fri 7am-7pm EST according to customers. In total, Ameren Illinois has 1 phone number. It's not always clear what is the best way to talk to Ameren Illinois representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ameren Illinois - by phone or otherwise

While 800-755-5000 is Ameren Illinois's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ameren Illinois customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Ameren Illinois please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ameren Illinois.

What is GetHuman's Relationship to Ameren Illinois?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ameren Illinois. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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