Massachusetts Department of Revenue (DOR) Phone Number

Call Massachusetts Department of Revenue (DOR) customer service faster with GetHuman

800-392-6089
Customer service
Current Wait: 24 mins (8m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 OR Press 1 then 1 then 2

Reasons customers like you called recently

I just need to know why my current balance is *** and some odd dollars for **** tax… Wh...
I want to confirm my **** tax refund
Waiting to long for stimulus tax check
Need to make a payment.
Need to make a payment or set up an online account to pay.
I can’t login into my mass gov account. I tried forgetting my username and I didn’t get...
Tax pro needs to fax M**** and speak w DOR staff.
Have a check from **** can,t cash it how to get new check.
I am trying to get an employer id number from the state of Massachusetts so I can prope...
Hello,*Do we pay tax on over the counter medications?
I'm disabled and no longer working
See more recent reasons for calling

Help me with my issue

Customer Number 800-392-6089 - by the Numbers

Phone number to dial800-392-6089
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0 OR Press 1 then 1 then 2
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication65%
Quality of help72%
Customer votes4,184
Information last updatedFri Nov 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Massachusetts Department of Revenue (DOR)'s Best Toll-Free/800 Customer Phone Number

This is Massachusetts Department of Revenue (DOR)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Revenue (DOR) agent. This phone number is Massachusetts Department of Revenue (DOR)'s Best Phone Number because 28,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-6089 include Speak with an agent, Make a payment, Payment arrangements and other customer service issues. The Massachusetts Department of Revenue (DOR) call center that you call into has employees from Westlake, TX / El Salvador and is open Mon-Fri 9am-5pm EST according to customers. In total, Massachusetts Department of Revenue (DOR) has 1 phone number. It's not always clear what is the best way to talk to Massachusetts Department of Revenue (DOR) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Massachusetts Department of Revenue (DOR) - by phone or otherwise

While 800-392-6089 is Massachusetts Department of Revenue (DOR)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Revenue (DOR) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Massachusetts Department of Revenue (DOR).

What is GetHuman's Relationship to Massachusetts Department of Revenue (DOR)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Revenue (DOR). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Massachusetts Department of Revenue (DOR) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Massachusetts Department of Revenue (DOR) contacts
Massachusetts Department of Revenue (DOR) Phone NumberBEST
Massachusetts Department of Revenue (DOR) Help Desk
General customer information

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