Massachusetts Department of Revenue (DOR) Phone Number

Call Massachusetts Department of Revenue (DOR) customer service faster with GetHuman

800-392-6089
Customer service
Current Wait: 20 mins (10m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 OR Press 1 then 1 then 2

Reasons customers like you called recently

Still havent received my child tax credit checks and I haven't been issued my missing...
I am locked out of my Mass Connect account
I sent a check for $*** for my **** state taxes which is what H&R block said I owed but...
Where is my federal refund
DOR is demanding $***,***.** by July *, **** or my license will be suspended. I need to...
Need to verify my return was received by mail.
I am trying to make sure that you guys received the documents you guys requested . I se...
Where is my state taxes i have not received them and i do have a direct deposit information
Unable to log into MassTaxConnect portal. The letter ID I received in the mail did not...
I am unable to create an account on MassTaxConnect, which is required for me to get MY...
I have verified with the Mass DOR website that my refund in the amount of $***.** was s...
I need a ** digit trace number to provide my bank as they cannot find the mass dor paym...
I need a copy of my ST-* sales tax certificate. It was e mailed to me but I forgot my...
Tax refund status. I did my taxes on April *nd and still have no refund.
Donde est* mi reembolso
See more recent reasons for calling

Help me with my issue

Customer Number 800-392-6089 - by the Numbers

Phone number to dial800-392-6089
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 0 OR Press 1 then 1 then 2
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication81%
Quality of help56%
Customer votes4,160
Information last updatedFri Sep 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Massachusetts Department of Revenue (DOR)'s Best Toll-Free/800 Customer Phone Number

This is Massachusetts Department of Revenue (DOR)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Revenue (DOR) agent. This phone number is Massachusetts Department of Revenue (DOR)'s Best Phone Number because 28,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-6089 include Speak with an agent, Payment arrangements, Make a payment and other customer service issues. The Massachusetts Department of Revenue (DOR) call center that you call into has employees from Westlake, TX / El Salvador and is open Mon-Fri 9am-5pm EST according to customers. In total, Massachusetts Department of Revenue (DOR) has 1 phone number. It's not always clear what is the best way to talk to Massachusetts Department of Revenue (DOR) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Massachusetts Department of Revenue (DOR) - by phone or otherwise

While 800-392-6089 is Massachusetts Department of Revenue (DOR)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Revenue (DOR) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Massachusetts Department of Revenue (DOR).

What is GetHuman's Relationship to Massachusetts Department of Revenue (DOR)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Revenue (DOR). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Massachusetts Department of Revenue (DOR) Contact Info

All Massachusetts Department of Revenue (DOR) contacts
Massachusetts Department of Revenue (DOR) Phone NumberBEST
Massachusetts Department of Revenue (DOR) Help Desk
General customer information

More Company Phone Numbers

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!