Massachusetts Department of Revenue (DOR) Phone Number

Calling Massachusetts Department of Revenue (DOR) customer service faster by GetHuman

800-392-6089
Customer service
Current Wait: 23 mins (15m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Speak with an agentPayment arrangementsMake a paymentA different issue
Get to a live person fastest: Press 0 OR Press 1 then 1 then 2

Reasons customers like you called recently

I'm SSDI every month I have direct Express debit card I don't understand how have not g...
a day ago
I would like to know what I still owe to Mass. dept of revenue child support enforcement
25 days ago
Trying to get info on deferrals for installment plan
2 months ago
goes to having problem filling unemployment put my ss number twice goes to page webcert...
2 months ago
Question: the Federal Tax filing date has been extended to July **, ****. Has the Mass...
2 months ago
Can I temporarily stop my automatic monthly payments,I am out of work for about * weeks...
2 months ago
I have not received my mass state refund yet. I was told I was supposed to receive a le...
2 months ago
need nonresident form and help for out of state state tax filing only in MA ****. alrea...
3 months ago
overpayment from last year $*,***.** and I would like to apply it for a refund or estim...
3 months ago
last year i made an overpayment of *.*** -*Can I use the money for my Estimated Tax or...
3 months ago
I want to check on the status of my **** State Tax Refund with an actual person not a c...
3 months ago
Never recieved **** taxes
3 months ago
Can a **** MA partnership return still be efiled?
4 months ago
wrong bank information on taxes
4 months ago
I need your help. I had a house fire and all my records destroyed (and my printer gone...
4 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-392-6089 - by the Numbers

Phone number to dial
800-392-6089
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm EST
Best time to dial
1:45pm
Navigate phone maze to a human
Press 0 OR Press 1 then 1 then 2
Average wait
Current wait
23
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
76%
Quality of help
61%
Customer votes
4,156
Information last updated
Tue May 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Massachusetts Department of Revenue (DOR)'s Best Toll-Free/800 Customer Phone Number

This is Massachusetts Department of Revenue (DOR)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Revenue (DOR) agent. This phone number is Massachusetts Department of Revenue (DOR)'s Best Phone Number because 28,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-6089 include Speak with an agent, Payment arrangements, Make a payment and other customer service issues. The Massachusetts Department of Revenue (DOR) call center that you call into has employees from Westlake, TX / El Salvador and is open Mon-Fri 9am-5pm EST according to customers. In total, Massachusetts Department of Revenue (DOR) has 1 phone number. It's not always clear what is the best way to talk to Massachusetts Department of Revenue (DOR) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Massachusetts Department of Revenue (DOR) - by phone or otherwise

While 800-392-6089 is Massachusetts Department of Revenue (DOR)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Massachusetts Department of Revenue (DOR) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Revenue (DOR) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Massachusetts Department of Revenue (DOR).

What is GetHuman's Relationship to Massachusetts Department of Revenue (DOR)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Revenue (DOR). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Massachusetts Department of Revenue (DOR) Contact Info

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