Asus is a consumer electronics company that specializes in computers, computer hardware, and phones. As one of the world's largest personal computer vendors, it isn't surprising that Asus gets a lot of customer service calls every day.
Why Do People Call Asus Customer Support?
People call Asus customer support for a range of reasons including:
Best Practices for Calling Asus Customer Service
There are several things that you can do to help ensure that your call to Asus customer service is handled quickly and professionally:
How do Consumers Feel About Calling Asus Customer Service?
Consumer sentiment regarding Asus customer service seems to be mixed. Some people report having successful calls while others feel that their issues are ignored or not properly responded to.
What Kind of Issues can Asus Customer Service Representative Resolve?
Asus customer service representatives can resolve many issues including problems with orders, billing questions, basic troubleshooting and customer support.
What Can't Be Resolved With a Call to Asus Customer Service?
If a device is malfunctioning, Asus customer service may be able to advise the best way of seeking a repair or return, but you'll have to take responsibility for bringing or shipping the product to a store or authorized repair center.
In some cases, it may be determined that your Asus product is incompatible with other software or hardware, including peripherals. If this is the case, an Asus representative may be able to suggest possible work-arounds, but ultimately, he or she will not be able to resolve your issue for you.
What Should You Do If You Have an Unsuccessful Call with Asus?
If you get off the phone with Asus and feel as though your call didn't go well, don't fret. You may still have options for getting a resolution to your issue or an accurate answer to your question.
This is Asus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Asus agent. This phone number is Asus's Best Phone Number because 15,564 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-339-2787 include Device Support, Track a Package, Warranty Claim, Refund a Charge, Account Access and other customer service issues. Rather than trying to call Asus we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web or email. In total, Asus has 3 phone numbers. It's not always clear what is the best way to talk to Asus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 877-339-2787 is Asus's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Asus customers, is by calling their 812-282-2787 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 812-282-2787 for Technical Support. If you think this information is inaccurate or know of other ways to contact Asus please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Asus.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Asus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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