Care.com Phone Number

Call Care.com customer service faster with GetHuman

877-227-3115
Customer service
Current Wait: 23 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3, then wait

Reasons customers like you called recently

Hello. *I was removed from care.com concerning a background check this issue has been r...
I have highlighted * caregivers from your files and would like to interview them. Do I...
I don’t know my password. I need help to make another password.
I have been trying for * days to reach someone at Care.come. What kind of a company are...
Speak to a live agent
First of all I’ve tried calling that number several times and it tells me either to go...
Care.Com:**I need information about your organization before I join. We are interested...
Care.com account hacked. They will not let me sign in or access my account. No reason i...
says my SSN number is incorrect and wont let me into my account after already being cha...
My premium membership didn’t go through when I used my ITIN but the money came out. I w...
Someone has written a nasty review about me who hasn't hired me nor talked over the pho...
My account is frozen, because Im not looking for work. I didn't give permission to use...
Have been number of care.com for ** years. My account was hacked.. I am now unable to l...
PLEASE PLEASE REMOVE ME FROM YOUR EMAILS ETC*I DONT WANT ANYTHING FURTHER FROM YOU*Ple...
I no longer want emails or any communication from*Care.com*I hired a housekeeper mucous...
See more recent reasons for calling

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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait23
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication63%
Quality of help62%
Customer votes7,030
Information last updatedSun Nov 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Cancel Account, Refund a Charge, Account Access, Profile Setup, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

All Care.com contacts
Care.com Phone NumberBEST
Care.com Email Support
Care.com Help Desk
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General customer information

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