Care.com Phone Number

Calling Care.com customer service faster by GetHuman

877-227-3115
Customer service
Current Wait: 20 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

I am getting a prompt saying my "access is denied on this server"
I just sent an email and got a response that did not help at all. I tried yesterday to...
I have used Care.com to look for workers. But I would also like to look for a job but c...
Trying to sign up online to open account for a caregiver for seniors who needs a job...
Trying to SIGN UP as a caregiver online. your Website will not accept application. say...
I would like to know how to cancel membership I can’t go to account
Hi, my care.co page is **** open on my background check and I get it to close, or get t...
I need an email from Care.com to verify my time and date. The last placeI used cancell...
Will i get an email tellng me my appt.is received and someone will show up? I need to...
Hello*I have problems with my account, I paid the check care and then I sent my social...
I would like to pass on the use of care.com to my church. Please have someone call me t...
I would like to discuss a situation I’ve had with a person I interviewed with on Care.c...
I paid for an upgrade so that i can contact sitters but it will not allow me to. It ask...
I tried to login and it tells me it doesn’t have my email address or password on file a...
I can’t access my account. Its telling me it doesn’t remember my email or password.
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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication88%
Quality of help77%
Customer votes7,055
Information last updatedFri Jul 31 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Cancel Account, Refund a Charge, Account Access, Profile Setup, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Care.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

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