Care.com Phone Number

Calling Care.com customer service faster by GetHuman

877-227-3115
Customer service
Current Wait: 18 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

I would like to know why my Account is suspended? If it is suspended because of a situa...
I have been trying for several weeks to get a password reset. I keep getting your adve...
I would like to speak to someone about your program for our facility staff. We have...
I can not use my care.com account. The email you sent said i was a business. I am not a...
Hola mi cuenta no me deja entrar soy Mar*a Ju*rez tel*fono ********** Mar******@***.co...
Hola no puedo entrar a mi cuenta soy many mi cuenta est* a nombre de Mar*a Ju*rez con n...
I can’t log in, it gives me an error code
I upgraded my account to premium a couple of weeks ago and have yet to be able to edit...
Do I have to now have a Background check before I can search for work?
I initially signed up to work for care.com so I have a login. I am now needing help for...
I never agreed to an account. I did a month trial back in August of ****. Never had...
I received a false reveal on ** ** ***. The person who wrote it is possibly accusing m...
Hello I created a care.com account to become a caregiver. I didn't realize I would have...
Want to cancel I no longer want to be a part of this *Please contact me immediately and...
Correct my birthdate on my account, change the date : December **, ****, instead of...
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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication86%
Quality of help79%
Customer votes7,031
Information last updatedWed Oct 21 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Account Access, Refund a Charge, Profile Setup, Cancel Account, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Care.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

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