Care.com Phone Number

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877-227-3115
Customer service
Current Wait: 21 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

I can’t get in touch with anyone at care.com!*I am a very unhappy customer and would li...
I canceled my account on **** and I got billed again on ****. I would like a refund and...
I want to cancel my account because I already got a job, and I no longer want to pay th...
I cannot log into my account. I forgot my password but when I hit send for to reset pas...
I am doing the background screening, and it won't verify it. I am thinking it is possib...
I can not register. When tried to pay for back ground check, it turns down.*I could not...
I created account.*SSC NAME AND DRIVERS LISENS NAME SLIGHTLY DIFFER.*Would this be issu...
Hello, I am a former caregiver who is now in need of care. How do I switch to a differe...
I tried to apply for a membership and of course the app takes my money but then won’t v...
I got charged twice for my account and it still says I have to upgrade.
The background check was FRAUDULENT! First of all, the case was thrown out! Second of a...
I can't get into app even though I paid for background check.
Hello. *I was removed from care.com concerning a background check this issue has been r...
I have highlighted * caregivers from your files and would like to interview them. Do I...
I don’t know my password. I need help to make another password.
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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication62%
Quality of help63%
Customer votes7,029
Information last updatedMon Nov 29 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Account Access, Update Account Info, Refund a Charge, Cancel Account, Profile Setup and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

All Care.com contacts
Care.com Phone NumberBEST
Care.com Email Support
Care.com Help Desk
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