Care.com Phone Number

Calling Care.com customer service faster by GetHuman

877-227-3115
Customer service
Current Wait: 17 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

About * years ago I was banned shortly after paying for a membership and I have no idea...
I have reviewed some of your candidates that you e-mailed to us this week . How do I ge...
I want this account canceled Now...I never used your service and with your current stan...
I don’t understand why my account has been terminated. It says due to my background che...
On April **, ****, your company deducted $***.** from my account without authorization...
Unsure why my account was suspended..
I went to buy the $**.** background check and I hit purchase and it said it could not g...
I need to cancel my membership and do not want to be charged any more money. I tried lo...
I just started a subscription with a unlimited background check I pay monthly for. I ju...
I am not receiving text messages from care.com to alert me of new listings.
ello my name is maurilia i updated my account, I already paid ,I can enter my account*h...
the website is broken i cant check any boxes including the one i have to check to move...
I have been trying to do a background check & the completed forms will not load. I've a...
PLEASE CALL ME!**I have questions that are not on your list.**tom *** *** ****
I signed up for care.com and my background check says it’s not approved because of a sp...
See more recent reasons for calling

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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication50%
Quality of help75%
Customer votes7,056
Information last updatedWed May 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Account Access, Update Account Info, Refund a Charge, Cancel Account, Profile Setup and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Care.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

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