Care.com Phone Number

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877-227-3115
Customer service
Current Wait: 24 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

Background check error
How to submit back ground check correction
I have subscription since august **, **** but it won’t let me sign in. I answered all t...
I have been charged twice on my card but do not have access to respond to applications...
I need someone to explain the different options. I do not understand the information on...
I was a care.com member for quite a while. *In that time, I TRIED to hire * different p...
Each time I try to log in, your message says to change my password..then, that that my...
I paid for a background check through care.com and it has been * weeks and they still h...
I need to switch my profile from caregiver to someone looking for a babysitter. The sit...
I've been charged twice with care.com and cannot log into my account. It says my email...
My care.com account was closed and I didn't close it. Can't get in contact with anyone...
My account was deleted, they didn't notify me, I want to recover it, I can't access my...
Please cancel my subscription and any charges that have made to me this month, and send...
I've used care before but I need to talk to a human please....
Website crashes every single time.
See more recent reasons for calling

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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication51%
Quality of help74%
Customer votes7,058
Information last updatedSun Jan 29 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Cancel Account, Refund a Charge, Account Access, Profile Setup, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Care.com contacts
Care.com Phone NumberBEST
Care.com Email Support
Care.com Help Desk
Care.com on Twitter
Care.com on FB/Messenger
General customer information

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