Care.com Phone Number

Calling Care.com customer service faster by GetHuman

877-227-3115
Customer service
Current Wait: 24 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel AccountRefund a ChargeAccount AccessProfile SetupUpdate Account InfoA different issue
Get to a live person fastest: Press 3, then wait

Reasons customers like you called recently

Hello. My name is Kathy Ross. I signed up and paid for one month today . I signed up...
6h ago
My user name and password are not working. It says my e-mail is invalid (though I get t...
9h ago
when I change my profile information it refuses to save the changes, I have done it * t...
a day ago
Need to cancel my account or my subscription or whatever because you keep trying to tak...
2d ago
I have applied job after I job and I have Premium plan and I haven't gotten not one res...
3d ago
Even though I am a premium member I am unable to contact offers in my message page as i...
3d ago
Whats the issue with the site? I was able to view messages and was chatting with a pote...
3d ago
Not a my id story all shearing
4d ago
Hello. I have done research on taxes for caregivers that work for care.com. I am very...
5d ago
Yes i am trying to recieve a confirmation email from my app ibotta and i have not recie...
6d ago
i paid for a premium membership and was scammed out of ** dollars. i kept getting false...
6d ago
I've paid for a * month Premium Care.com Membership. I would like to do a background ch...
7d ago
I don’t know what to do in order to have my account approved so that I can look and be...
7d ago
clicked on post a job and then senior care and the site does not go to the form you fil...
7d ago
My backround check that has been completed with both the driving and criminal backround...
8d ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-227-3115 - by the Numbers

Phone number to dial
877-227-3115
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 10am-6pm EST
Best time to dial
10:00am
Navigate phone maze to a human
Press 3, then wait
Average wait
17
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or email or facebook or twitter
Quality of communication
54%
Quality of help
71%
Customer votes
7,061
Information last updated
Sat Feb 15 2020 09:00:00 GMT+0000 (UTC)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Cancel Account, Refund a Charge, Account Access, Profile Setup, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Care.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or AT&T. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

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