Care.com Phone Number

Calling Care.com customer service faster by GetHuman

877-227-3115
Customer service
Current Wait: 21 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

I just ordered background check and DMV check to update my care.com profile and I guess...
Hi, my account is inaccessible because apparently an annual background check is being p...
I have information about a woman whose using Care.com & Rover.com to get jobs & she's a...
I can't login after I paid for *months subscription
Hello! My name is Joan Barras, from Lancaster NY. A client’s daughter who I cared for...
I was charged for a background check. I chose to pay for the background check because I...
I purchased a background check. The money was withdrawn from my account on July **th...
A friend of mine hires a nanny for a Hamptons trip this past weekend. The nanny was sup...
I’ve tried to open an account twice but every time you closed my accounts after a coupl...
How can I get more senior care jobs? I am a member but I just find same jobs every sing...
Cannot find a friends accout for me to be hited onto app. Also having problems with abi...
I am getting a prompt saying my "access is denied on this server"
I just sent an email and got a response that did not help at all. I tried yesterday to...
I have used Care.com to look for workers. But I would also like to look for a job but c...
Trying to sign up online to open account for a caregiver for seniors who needs a job...
See more recent reasons for calling

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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication88%
Quality of help77%
Customer votes7,054
Information last updatedTue Aug 04 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Account Access, Refund a Charge, Profile Setup, Cancel Account, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Care.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

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