Care.com Phone Number

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877-227-3115
Customer service
Current Wait: 17 mins (17m avg)
Hours: Mon-Fri 10am-6pm EST; best time to call: 10:00am
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Reasons customers like you called recently

Hi,*I am looking for a caregiver for an older person. Someone has contacted me, and I...
Purchased of Vanilla gift card send it to my fiance it was hacked yesterday the last fo...
I can’t access my account . My care.conn account closed .I already emailed them many ti...
I am trying to run a background check and I am not able to do it. Please help. I need a...
I’m Jennifer Wert *My email is Jennifer.W*****@***.com*Cell phone is *** *** *****I was...
I’m trying to set up an account and it’s rejecting my social security number or it’s la...
Do not want to pay anything I am paying monthly account now that I can not get into...
When I enter my email address it keeps saying it is not valid that is the only email I...
This is the third time in a row I need help I do not want to pay any additional dollar...
I’m currently a member and I listed myself as a senior caregiver! I want to change my p...
My birthday is wrong on your site. Also my last name changed as well as address
The number you listed will not let you down three to get a hold of a real life person m...
I am trying to set up an account. it is saying you can't. is there a reason why?
I subscribed for one month only definitely *But you recently changed my account *Please...
I paid for an subscription and I canceled it within two hours. I would like to have my...
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Customer Number 877-227-3115 - by the Numbers

Phone number to dial877-227-3115
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial10:00am
Navigate phone maze to a humanPress 3, then wait
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, facebook, twitter
Quality of communication64%
Quality of help61%
Customer votes7,031
Information last updatedMon Oct 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Care.com's Best Toll-Free/800 Customer Phone Number

This is Care.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Care.com agent. This phone number is Care.com's Best Phone Number because 69,444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-227-3115 include Cancel Account, Refund a Charge, Account Access, Profile Setup, Update Account Info and other customer service issues. The Care.com call center that you call into has employees from Massachusetts, New York and is open Mon-Fri 10am-6pm EST according to customers. In total, Care.com has 1 phone number. It's not always clear what is the best way to talk to Care.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Care.com - by phone or otherwise

While 877-227-3115 is Care.com's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Care.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Care.com.

What is GetHuman's Relationship to Care.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Care.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Ticketmaster Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Ticketmaster or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Care.com Contact Info

All Care.com contacts
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Care.com Email Support
Care.com Help Desk
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