American Girl Phone Number

Call American Girl customer service faster with GetHuman

  • Calls American Girl's Customer Service department
  • The average hold time is 11m
  • Hours are Mon-Fri 7am-10pm, Sat-Sun 9am-6pm CST
  • The best time to call is 9am
  • Popular issues for this call center: Missing items, Returns, Gift card issue, and Cancel order.
  • Reach a live American Girl agent: Must choose an option 1-3.
  • What you hear when you call: To place an order, obtain shipping status, or get general info on products or retail stores, press 1. For existing orders or gift cards, press 2. For retail store reservations, press 3.

Reasons customers like you called recently

A ***** up at post office caused my gift to not arrive. Told that I needed to pay $**pl...
I bought an American doll from Costco, Emerson Welli American doll for my granddaughte...
American. Girl. Virtual. Bookstore
Having an serious issue so want to talk with you
I need American girl number
I BEEN ON HOLD WITH AMERICAN GIRL FOR OVER * HOURS NOW CRAZY HOW YOU GUYS TREAT PEOPLE
I have been on hold for over an hour. How do I get assistance?
An item was left out of my order and I did not receive it
I need to add AG reward points
I tried to make a purchase last night in American Girl. When I tried to add the Code in...
Dear American girl, *I would like to make a complaint about your books. So your books a...
Can i get two play packs when i buy a trunk?
I'm trying to order online and it won't let me add to the bag
I need to get the billing address of my order changes, please. The delivery address is...

American Girl Customer Phone Number 800-845-0005 - Stats

Phone number to dial800-845-0005
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-10pm, Sat-Sun 9am-6pm CST
Best time to dial9am
Average wait11 minutes
Current wait12 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication60%
Quality of help83%
Customer votes4,567
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

American Girl's Best Toll-Free/800 Customer Phone Number

This is American Girl's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Girl agent. This phone number is American Girl's Best Phone Number because 25,776 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-845-0005 include Missing items, Returns, Gift card issue, Cancel order and other customer service issues. The American Girl call center that you call into has employees from San Antonio, TX / Belize and is open Mon-Fri 7am-10pm, Sat-Sun 9am-6pm CST according to customers. In total, American Girl has 2 phone numbers. It's not always clear what is the best way to talk to American Girl representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Girl - by phone or otherwise

While 800-845-0005 is American Girl's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other American Girl customers, is by calling their 800-360-1861 phone number for their Safety Department department. Besides calling, the next favorite option for customers looking for help is via 800-360-1861 for Safety Department. If you think this information is inaccurate or know of other ways to contact American Girl please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Girl.

What is GetHuman's Relationship to American Girl?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Girl. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Toll-free & Customer Numbers

Safety Department800-360-1861

Beyond the Phone Number

There are other ways to get in touch with American Girl, including their website / help desk. Visit our American Girl Customer Service page for more information.
American Girl Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!