Asus System Product Technical Support Phone Number

What It's Like to Call Asus Phone Number 888-678-3688

By Adam Goldkamp

Oct 23, 2023

I had a great experience calling Asus for help with my tablet. It took me just under three minutes to talk to a customer service agent, and it didn't even feel like it took that long since the directory was straightforward and easy to navigate. I would call again if I had a concern with my tablet, but hopefully, I don't have to deal with any more synching issues now that it's done. 

I originally called Asus because I purchased a tablet from them since I assumed it would be easy to synch with the products I already own. However, I ran into a few obstacles and wanted to talk to someone to see if I could figure out what was going on. I imagine they get a lot of phone calls because there are dozens of other reasons why people might call Asus customer support. 

Asus makes a lot of products, so people could have issues with their notebooks, laptops, PCs, desktops, gaming handheld devices, servers, phones, watches and more. Therefore, it's not crazy to think that you would have to wait a while to talk to someone, but as I said, it took less than three minutes to talk to a customer representative. 

When I first called, a voice recording stated, "Thank you for calling Asus product support. If you are a consumer calling for repair or technical support, please press 1. If you are calling for business or commercial support, please press 2." It then told me that I needed to have the serial number available because it is required for all support phone calls. I didn't happen to have my tablet handy, so I walked upstairs while on hold to make sure that the serial number was available. This turned out to be a good move because I did need it. 

After the message about the serial number, I got another list of options. The recorded voice said, "For E-shop orders and inquiries, press 1. For ProArt series, press 2. For notebooks, press 3. For tablets, phones and wearables, press 4. For Chrome products, desktops, all-in-one PCs, Nexus players, and gaming handhelds, press 5. For support with motherboards, networking, wireless, servers, graphic cards, workstations, optical storage, digital home products and multimedia, press 6."

I chose four since I needed help with my tablet and was almost immediately connected with a customer service agent. The agent did have a thick accent, and I'm sure service was outsourced, but I didn't care because they were able to answer my questions and help me get my tablet to synch properly. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Asus's 888-678-3688 System Product Technical Support Number

This Asus phone number is ranked #2 out of 3 because 15,564 Asus customers tried our tools and information and gave us feedback after they called. The reason customers call 888-678-3688 is to reach the Asus System Product Technical Support department for problems like Device Support, Track a Package, Warranty Claim, Refund a Charge, Account Access. As far as we can tell, Asus has call center locations in India and you can call during their open hours Mon-Fri 6am-9pm, Sat-Sun 6am-5pm. Asus has 3 phone numbers and 7 different ways to get customer help. We've compiled information about 888-678-3688 and ways to call or contact Asus with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Asus

Calling Asus at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 888-678-3688. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Asus System Product Technical Support agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Asus Once on the phone with Asus's System Product Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Asus in General

While 888-678-3688 is Asus's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-339-2787 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Asus help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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