Direct Energy Phone Number 888-305-3828: Shortcuts & Tips

Direct Energy Phone Number

Current Wait: 171 mins (avg 100)
Best time to call: 10:45am
Is this the right Direct Energy phone number to call? What do I say to the rep?  For help, tell us why you're calling:

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Call the right Direct Energy phone number and know what to say.

Setup service
Book appointment
Change appointment
Meter reading
Cancel service

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Direct Energy Phone Number 888-305-3828 - by the Numbers

Phone number to dial888-305-3828
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 1 then 2 then 0#, and 0#
Average wait100
Current wait171
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or web
Quality of communication80%
Quality of help83%
Customer votes399
Information last updatedMon Oct 16 2017 08:00:00 GMT+0000 (UTC)

About Direct Energy's Best Phone Number

This phone number is Direct Energy's Best Phone Number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-305-3828 include setup service, book appointment, change appointment, meter reading, cancel service, complaint, lower my bill and other customer service issues. Rather than trying to call Direct Energy we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Direct Energy has 1 phone number. It's not always clear what is the best way to talk to Direct Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Energy

While 888-305-3828 is Direct Energy's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Direct Energy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Energy.

About Direct Energy

If you're here looking for the best phone number to call Direct Energy, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Direct Energy also goes by or is associated with the names Direct Energy. They are considered to be part of the following sectors and industries: energy, Utilities, Electric Utilities. Direct Energy is associated with terms like energy retailer, private, energy, e-commerce, b2c, b2b, electrical, utilities by their customers and industry analysts. They are similar to companies like Atmos Energy, Avista Utilities, CPS Energy, MidAmerican Energy, Puget Sound Energy. They employ 3,658 people according to customers in the know.
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