What happens if I need to move or cancel my Direct Energy service?

If you need to move or cancel your Direct Energy service, we have you covered. If you are moving, simply let us know your new address and we will transfer your service to your new location. Our team will work with you to find the best options available. In case you need to cancel your service, we understand that circumstances can change. Please contact our customer service for assistance, and we will guide you through the process with ease. Keep in mind that cancellation fees may apply depending on your contract terms. Rest assured, our goal is to make the moving or cancellation process as seamless as possible, while ensuring you have a positive experience with Direct Energy.