Can I switch to another energy provider while on Direct Energy Prepaid?

Yes, you can switch to another energy provider while on Direct Energy Prepaid. We understand that your energy needs may change, and we respect your right to choose the provider that best suits your requirements. Switching providers is a simple process that involves contacting your preferred provider and signing up for their services. Once you have successfully switched, your Direct Energy Prepaid account will be closed, and any remaining credit will be refunded to you. Please note that if you owe any outstanding balance, it must be paid before switching to another provider. Additionally, check if there are any early termination fees or penalties associated with ending your contract with Direct Energy Prepaid. Feel free to contact our customer service team if you have any further questions or require assistance during the switching process.