Direct Energy Prepaid Phone Number

Call Direct Energy Prepaid customer service faster with GetHuman

888-305-3828
Customer service
Current Wait: 8 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 2 then 0 until transferred

Customer Number 888-305-3828 - by the Numbers

Phone number to dial888-305-3828
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 2 then 0 until transferred
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication81%
Quality of help88%
Customer votes466
Information last updatedSun Nov 28 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Energy Prepaid's Best Toll-Free/800 Customer Phone Number

This is Direct Energy Prepaid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Energy Prepaid agent. This phone number is Direct Energy Prepaid's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-305-3828 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Direct Energy Prepaid first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Direct Energy Prepaid has 1 phone number. It's not always clear what is the best way to talk to Direct Energy Prepaid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Energy Prepaid - by phone or otherwise

While 888-305-3828 is Direct Energy Prepaid's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Direct Energy Prepaid please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Energy Prepaid.

What is GetHuman's Relationship to Direct Energy Prepaid?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Energy Prepaid. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our WalMart Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like WalMart or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Direct Energy Prepaid Contact Info

All Direct Energy Prepaid contacts
Direct Energy Prepaid Phone NumberBEST
Direct Energy Prepaid Help Desk
General customer information

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