Detroit Edison (DTE) Phone Number

Calling Detroit Edison (DTE) customer service faster by GetHuman

800-477-4747
Customer service
Current Wait: 4 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 5 then keep pressing 0 until you are transferred

Reasons customers like you called recently

We have no hot water and do not know if the pilot light is on. Your rep was here yeste...
received an email regarding the smart thermostat with a home inspection. but stated it...
I need help with my gas bill I have suste off notice today can you please help me
I have not been able To call you It says No In severe I tried to pay online THEY TOOK...
outside electric line from pole to home (**** Leroy Street, Ferndale MI *****) is dange...
I want to discuss my bill and the rate charged per kwh. My bill is huge and the rate i...
Need to turn off service and discontinue auto payments.
Payed bill on a shut off need to know if it was received or not
I have taken over care of my brother, Pat I. Covington, Jr, **** Kirts, Apt.****, Troy...
I want to know if electric is being shut off tomorrow for a couple hours someone came t...
Change mailing address for BILL*And include name
Who would I call about removing a refrigerator. I hear dye will take them
my smoke alarms have not gone off but my home is filled with smoke i have checked outle...
I cant pay my bill at this time will my lights be turned off
My civil rights is been violated I’m being followed and harassed by some of your dte cr...
See more recent reasons for calling

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Customer Number 800-477-4747 - by the Numbers

Phone number to dial800-477-4747
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 1 then 5 then keep pressing 0 until you are transferred
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication72%
Quality of help71%
Customer votes378
Information last updatedFri Jun 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE)'s Best Toll-Free/800 Customer Phone Number

This is Detroit Edison (DTE)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit Edison (DTE) agent. This phone number is Detroit Edison (DTE)'s Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Detroit Edison (DTE) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Detroit Edison (DTE) has 1 phone number. It's not always clear what is the best way to talk to Detroit Edison (DTE) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Detroit Edison (DTE) - by phone or otherwise

While 800-477-4747 is Detroit Edison (DTE)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Detroit Edison (DTE) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Detroit Edison (DTE).

What is GetHuman's Relationship to Detroit Edison (DTE)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Detroit Edison (DTE). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Detroit Edison (DTE) Contact Info

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