Detroit Edison (DTE) Phone Number

Calling Detroit Edison (DTE) customer service faster by GetHuman

800-477-4747
Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 5 then keep pressing 0 until you are transferred

Reasons customers like you called recently

The electricity is out in the whole house since about ** pm on ********.
We bought a house and need to get the service switched to our name.
ONLY GETTING ** VOLTS INTO MY HOME AT ***** LK. PT. BLVD. BELLEVILLE MI. ******EDWARD A...
I only have ** volts coming into my home at ***** Lk. Pt. Blvd. Belleville Mi. ******ph...
tree fell on top of Edison wires in our place at *** Green street in Pentwater, Mi afte...
I've noticed a new device on some DTE poles in East Lapeer County. Would you please ide...
Want to know my dte balance I need to pay.
Today they did a trimming for our pine trees that aligns our driveway. They trimmed so...
My ht water tank is out
I ordered an acc't in Jan to start Jan** & it was confirmed but I have not rep'd a bill...
Need copy of last bill for rebate for new energy efficient furnace and energy efficient...
Need to speak to a specific customer service rep.
My name is Derek Holloway I'm trying to see if I have an occurring bill in the past I c...
The street light in front of our home has been out for two months, notwithstanding mult...
Meter Reading needed.
See more recent reasons for calling

Help me with my issue

Customer Number 800-477-4747 - by the Numbers

Phone number to dial800-477-4747
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanPress 1 then 5 then keep pressing 0 until you are transferred
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication72%
Quality of help71%
Customer votes377
Information last updatedWed Jul 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE)'s Best Toll-Free/800 Customer Phone Number

This is Detroit Edison (DTE)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit Edison (DTE) agent. This phone number is Detroit Edison (DTE)'s Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Detroit Edison (DTE) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Detroit Edison (DTE) has 1 phone number. It's not always clear what is the best way to talk to Detroit Edison (DTE) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Detroit Edison (DTE) - by phone or otherwise

While 800-477-4747 is Detroit Edison (DTE)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Detroit Edison (DTE) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Detroit Edison (DTE) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Detroit Edison (DTE).

What is GetHuman's Relationship to Detroit Edison (DTE)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Detroit Edison (DTE). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Detroit Edison (DTE) Contact Info

More Company Phone Numbers

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!