Detroit Edison (DTE) Phone Number

Call Detroit Edison (DTE) customer service faster with GetHuman

  • Calls Detroit Edison (DTE)'s Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 8am-6pm, Sat 8am-2pm EST
  • The best time to call is 3:15pm
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live Detroit Edison (DTE) agent: Press 5 at the first menu. Then press 5 again.
  • What you hear when you call: Gas leak or problem, press 1. Wire down or electric problem, press 2. Billing, payments, or shut off information, press 3. Start, stop, or move construction service, press 4. Something else, press 5.

Reasons customers like you called recently

I am working on plans for a remodel (not my house) and we are trying to find a space to...
have some rooms with no power. living room , fridge, erc
We are installing a new Generac generator and we need a planner to visit the property a...
I want to stop services
Want to arrange for old refrigerator pickup
DTE app says I need a pdf reader app to pay a bill, I have it. Can't pay online?
Power is out at **** s Kingston rd, deford MI.
**** Quarton Road Bloomfield Hills *Account * DTE * *********** **Celia Binke ***** Qua...
Power outtage -* Celia Binke - **** Quarton Road Bloomfield Hills, MI**My mother is...
J need to make some arrangements for my bill
I usually shred my old bill once I've paid it. I just realized I shredded the current b...
Broken cover on my outside meter.*Susceptible to water.
We have no hot water and do not know if the pilot light is on. Your rep was here yeste...
Who would I call about removing a refrigerator. I hear dye will take them
my smoke alarms have not gone off but my home is filled with smoke i have checked outle...

Detroit Edison (DTE) Customer Phone Number 800-477-4747 - Stats

Phone number to dial800-477-4747
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm, Sat 8am-2pm EST
Best time to dial3:15pm
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication72%
Quality of help71%
Customer votes377
Information last updatedTue Feb 27 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE)'s Best Toll-Free/800 Customer Phone Number

This is Detroit Edison (DTE)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit Edison (DTE) agent. This phone number is Detroit Edison (DTE)'s Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Detroit Edison (DTE) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Detroit Edison (DTE) has 1 phone number. It's not always clear what is the best way to talk to Detroit Edison (DTE) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Detroit Edison (DTE) - by phone or otherwise

While 800-477-4747 is Detroit Edison (DTE)'s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://newlook.dteenergy.com/wps/wcm/connect/dte-web/quicklinks/footer/03+contact+us for Customer Service. If you think this information is inaccurate or know of other ways to contact Detroit Edison (DTE) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Detroit Edison (DTE).

What is GetHuman's Relationship to Detroit Edison (DTE)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Detroit Edison (DTE). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Detroit Edison (DTE), including their website / help desk and their Twitter handle. Visit our Detroit Edison (DTE) Customer Service page for more information.
Detroit Edison (DTE) Customer Service

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