Detroit Edison (DTE) Phone Number

Calling Detroit Edison (DTE) customer service faster by GetHuman

800-477-4747
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Press 1 then 5 then keep pressing 0 until you are transferred

Reasons customers like you called recently

I've noticed a new device on some DTE poles in East Lapeer County. Would you please ide...
21 days ago
Want to know my dte balance I need to pay.
22 days ago
Today they did a trimming for our pine trees that aligns our driveway. They trimmed so...
2 months ago
My ht water tank is out
2 months ago
I ordered an acc't in Jan to start Jan** & it was confirmed but I have not rep'd a bill...
3 months ago
Need copy of last bill for rebate for new energy efficient furnace and energy efficient...
4 months ago
Need to speak to a specific customer service rep.
5 months ago
Half of power isn’t working. Major issues with home appliances. Medical issues
5 months ago
My mother had a mini stroke so her mind is a little confused. Need to find out the best...
5 months ago
My name is Derek Holloway I'm trying to see if I have an occurring bill in the past I c...
6 months ago
The street light in front of our home has been out for two months, notwithstanding mult...
6 months ago
Meter Reading needed.
10 months ago
Need DTE to get a Meter Reading of my home.**My billing this month is *** percent highe...
10 months ago
My recent bill is ***% larger than last month.*I feel that a meter reading will show le...
10 months ago
why is my bill ***. dollars and you have been getting ***. and *** and *** payments.
10 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-477-4747 - by the Numbers

Phone number to dial
800-477-4747
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2:45pm
Navigate phone maze to a human
Press 1 then 5 then keep pressing 0 until you are transferred
Average wait
Current wait
3
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
70%
Quality of help
94%
Customer votes
379
Information last updated
Wed May 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE)'s Best Toll-Free/800 Customer Phone Number

This is Detroit Edison (DTE)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit Edison (DTE) agent. This phone number is Detroit Edison (DTE)'s Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Detroit Edison (DTE) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Detroit Edison (DTE) has 1 phone number. It's not always clear what is the best way to talk to Detroit Edison (DTE) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Detroit Edison (DTE) - by phone or otherwise

While 800-477-4747 is Detroit Edison (DTE)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Detroit Edison (DTE) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Detroit Edison (DTE) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Detroit Edison (DTE).

What is GetHuman's Relationship to Detroit Edison (DTE)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Detroit Edison (DTE). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Detroit Edison (DTE) Contact Info

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