Detroit Edison (DTE) Phone Number

Call Detroit Edison (DTE) customer service faster with GetHuman

Customer service
Current Wait: 4 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 5 then keep pressing 0 until you are transferred

Reasons customers like you called recently

We have an outage on Herron dr in Cass city mi., I’d like to know when we can have our...
DECo trimmed my trees and now my service drop is hanging about *.*’ off the ground...
I'm a s.e.r applicant and trying to put a hold on my account
No power! We need power at our house ASAP.
A date truck hit my car almost a year ago I have not been able to get any action and n...
Lost voltage on one leg of three phase fire pump.
Lost voltage on * leg of * phase fire pump
DTE app says I need a pdf reader app to pay a bill, I have it. Can't pay online?
Power is out at **** s Kingston rd, deford MI.
**** Quarton Road Bloomfield Hills *Account * DTE * *********** **Celia Binke ***** Qua...
Power outtage -* Celia Binke - **** Quarton Road Bloomfield Hills, MI**My mother is...
J need to make some arrangements for my bill
I usually shred my old bill once I've paid it. I just realized I shredded the current b...
Broken cover on my outside meter.*Susceptible to water.
See more recent reasons for calling

Help me with my issue

Customer Number 800-477-4747 - by the Numbers

Phone number to dial800-477-4747
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 then 5 then keep pressing 0 until you are transferred
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication75%
Quality of help74%
Customer votes353
Information last updatedWed Aug 03 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE)'s Best Toll-Free/800 Customer Phone Number

This is Detroit Edison (DTE)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Detroit Edison (DTE) agent. This phone number is Detroit Edison (DTE)'s Best Phone Number because 3,918 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Detroit Edison (DTE) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Detroit Edison (DTE) has 1 phone number. It's not always clear what is the best way to talk to Detroit Edison (DTE) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Detroit Edison (DTE) - by phone or otherwise

While 800-477-4747 is Detroit Edison (DTE)'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Detroit Edison (DTE) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Detroit Edison (DTE).

What is GetHuman's Relationship to Detroit Edison (DTE)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Detroit Edison (DTE). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Detroit Edison (DTE) Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Detroit Edison (DTE) contacts
Detroit Edison (DTE) Phone NumberBEST
Detroit Edison (DTE) Help Desk
General customer information

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