In a nutshell: Are you moving to a new home? It's not possible to just switch account ownership of a DTE Energy account. The process is to stop the service, and the new owner must start the new service ASAP to avoid interruptions. Don't worry, it only takes about 5 minutes to stop a service, and you only need the stop service date and ID. Starting a service also doesn't take long, and you only need to provide the address, service start date, and submit valid identification. Read this guide to see how you can switch ownership of a DTE Energy service.
Are you moving to a new home? It's not possible to just switch account ownership of a DTE Energy account. The process is to stop the service, and the new owner must start the new service ASAP to avoid interruptions. Don't worry, it only takes about 5 minutes to stop a service, and you only need the stop service date and ID. Starting a service also doesn't take long, and you only need to provide the address, service start date, and submit valid identification. Read this guide to see how you can switch ownership of a DTE Energy service.
To start the process, click 'switch service to someone else".
As mentioned, you can't just change the account name. The first step to change the account owner is to stop the current service first. Just click Stop Service.
Just enter your login credentials and log in.
Enter your stop service date and provide a valid identification. Follow the instructions on the page to successfully stop your DTE service. For business customers, you'll also need to provide your Tax ID or EIN. DTE can stop the service on the same day, but it's best to schedule it. You can do this up to three months before you move out, then the new account owner can also process the new service ASAP to avoid service interruptions.
To start a new service in your name, please proceed to the next step.
Click 'new customer' if you don't have an account with DTE Energy. You can also click on 'former customer' if you had a previous account, or click 'current customer' to start your new service with DTE Energy. Note that customers don't need to be in their homes to get their DTE service turned off or on.
You will be asked to sign back in to your account and fill out the form. Complete the form and ensure you have all the relevant documents required, including a valid form of identification. Follow the instructions on the page, and you can contact DTE Energy for the status of your service.
For those who want to add their spouse's name to the bill, simply call the customer service department. Both you and your spouse will need valid identification to verify your identities, and once added, the other partner will be responsible for the upcoming bills.
When starting a service, DTE Energy may require a security deposit based on the average usage of the current location. The deposit is returned only when you continuously pay your bills on time for 12 consecutive months. You will receive your first bill within a month, and the final bill will be sent to the previous owner within a month from the stop service date. Although there's no need to be home when starting or stopping a service, you may be prompted to select an appointment if it's needed. Any questions about stopping and starting a service? Contact Support today.
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