DTE Energy Phone Number

Calling DTE Energy customer service faster by GetHuman

800-477-4747
Customer service
Current Wait: 34 mins (33m avg)
Hours: Mon-Fri 8am-6pm, Sat 8am-2pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup ServiceService issueCancel or change servicesAccount issueBilling issueA different issue
Get to a live person fastest: Say "Operator".

Reasons customers like you called recently

Power outage at my house
6 days ago
Want to turn in upright freezer in my basement for $**.oo
7 days ago
I would like to convert to underground, currently I have * poles in my yard one of whic...
13 days ago
we have a fridge sitting outside for pick up. I was wondering if you are scheduling pi...
a month ago
We have a used fridge outside ready for pickup. I was wondering when we can schedule a...
a month ago
Are you scheduling appliance pick up yet?
a month ago
I can not login to DTE energy
a month ago
Requesting DTE Annual Use information to be used on Michigan State Tax return on * resi...
a month ago
I am being charged Services for two addresses. I put in a change of service and paid t...
a month ago
How do you I put my account on a seasonal hold do the cov ** virus
2 months ago
Am I eligible for home heating credit
2 months ago
I tried to log into DTE website and couldn't. Even changed my password and the wheel ke...
2 months ago
I set up a payment arrangement for the *rd but I am not able to pay the full amount I p...
2 months ago
Wood holding wires on top of power pole in yard at **** so milford rd milford mi...
2 months ago
Some called and said my power would be interrupted? Was that a scam? I live at *** Nort...
2 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-477-4747 - by the Numbers

Phone number to dial
800-477-4747
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-6pm, Sat 8am-2pm EST
Best time to dial
8:05am
Navigate phone maze to a human
Say "Operator".
Average wait
Current wait
34
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, chat
Quality of communication
78%
Quality of help
69%
Customer votes
6,569
Information last updated
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

DTE Energy's Best Toll-Free/800 Customer Phone Number

This is DTE Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DTE Energy agent. This phone number is DTE Energy's Best Phone Number because 20,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup Service, Service issue, Cancel or change services, Account issue, Billing issue and other customer service issues. The DTE Energy call center that you call into has employees from Michigan and is open Mon-Fri 8am-6pm, Sat 8am-2pm EST according to customers. In total, DTE Energy has 1 phone number. It's not always clear what is the best way to talk to DTE Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DTE Energy - by phone or otherwise

While 800-477-4747 is DTE Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DTE Energy customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DTE Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DTE Energy.

What is GetHuman's Relationship to DTE Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DTE Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the JetBlue Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or JetBlue. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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