DTE Energy Phone Number

Call DTE Energy customer service faster with GetHuman

800-477-4747
Customer service
Current Wait: 34 mins (33m avg)
Hours: Mon-Fri 8am-6pm, Sat 8am-2pm EST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Operator".

Reasons customers like you called recently

Several years ago when cable TV wires were installed on Edison poles it pulled my house...
The power line from the pole to the house is hanging to low (About * ft.) I had an elec...
Is it true that you will replace my old themostat for no cost?
What is my shut off date?
Cannot use the internet to transfer my current DTE service from my current residence to...
I have a DTE Residential account I live at **** Sand Valley Drive NE* Rockford Mi...
Electric meter* connection is not in my name and I want to get it changed to my CNIC an...
I have DTE shares in certificate form. Can you tell me who I should contact about conv...
I'm trying to create an online account, but the system will not let me create one with...
I would like to get GenerLink added to my meter. Please guide me on who to contact at DTE.
I need access to my account. It keeps saying I have one but says my email is wrong.
I paid the DTE bill and I gave you email to send me the receipt, you do not sent me the...
Power line from pole to house support line is broken by a tree.
Just have a question are you taking trees that are close to power lines down for free a...
Tree Branch collapsed & threatens to fall on DTE line connected to **** Auburn Detroit...
See more recent reasons for calling

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Customer Number 800-477-4747 - by the Numbers

Phone number to dial800-477-4747
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm, Sat 8am-2pm EST
Best time to dial8:05am
Navigate phone maze to a humanSay "Operator".
Average wait
Current wait34
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication73%
Quality of help74%
Customer votes6,574
Information last updatedMon Sep 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

DTE Energy's Best Toll-Free/800 Customer Phone Number

This is DTE Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DTE Energy agent. This phone number is DTE Energy's Best Phone Number because 20,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-4747 include Setup Service, Account issue, Cancel or change services, Billing issue, Service issue and other customer service issues. The DTE Energy call center that you call into has employees from Michigan and is open Mon-Fri 8am-6pm, Sat 8am-2pm EST according to customers. In total, DTE Energy has 1 phone number. It's not always clear what is the best way to talk to DTE Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DTE Energy - by phone or otherwise

While 800-477-4747 is DTE Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DTE Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DTE Energy.

What is GetHuman's Relationship to DTE Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DTE Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or AT&T. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DTE Energy Contact Info

All DTE Energy contacts
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DTE Energy Live Chat
DTE Energy Help Desk
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