What assistance programs are available for low-income customers?

DTE offers several assistance programs to support low-income customers. One of the options is the Low-Income Self-Sufficiency Plan (LSP) which provides eligible customers with reduced monthly payments based on income and energy usage. Additionally, the Home Heating Credit provides direct financial support to qualifying households to alleviate the burden of high energy costs during winter. For those facing temporary financial hardships, the Winter Protection Program ensures uninterrupted heat during the coldest months, regardless of outstanding bills. Low-income senior citizens, disabled individuals, and families with children can also benefit from the Senior Winter Protection Program, providing peace of mind and protection against service disconnections from November through March. Lastly, the DTE Energy Efficiency Assistance Program offers free energy-saving enhancements to qualifying low-income households. DTE is committed to assisting customers in need through various support initiatives.