DTE Energy Customer Service

Contact DTE Energy & solve common issues

Use DTE Energy's Phone Number

DTE Energy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about DTE Energy. Below you will also find the phone and non-phone-based contact information we've gathered.

DTE Energy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for DTE Energy.
There's more!
Click below to show 2 more questions, answers, and complete guides to common DTE Energy customer support problems.

Contacting DTE Energy customer support

Below you can compare and contrast the 3 ways to contact DTE Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving DTE Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DTE Energy across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
Customer Service
38 mins104
Online Help at www2.dteenergy.com
Customer Service
< 2 hrs124
Live Chat at dteenergy.com
Customer Service
6 mins296

Recent reasons customers contacted DTE Energy:

I am on oxygen so if the power goes out I am in trouble so I wanted to know if I could...
want to make sure payment has been applied to bill and why still no credit from last outage
Need to know what my past due is on the account
The are * wires that are touching each other on the pole causing flickering lights in t...
Hello,**I hope you are doing well.**Our Accounting team is working on updating our vend...
I would like my utility lines buried.
Our breaker box broke and we need to replace it. We called DTE to have power shut off a...
We need our power shut off at the meter. I've talked multiple times on the phone the la...
Bill due in two days .. need to make payment arrangement
Login issues. Locked out. Requested password reset to account email. Received & used wi...
Ok, I'm trying to pay on my bill through a third party, but don't know how to go about...
I am residential customer in Farmington Hills and would like to have DTE install a Gene...
DTE service had tree trimmi g crew at *** W.Hildale Detroit mi ***** on July *st the c...
Dte, I want to know Why! Did our power go out ** *** ** ? This happens too often and wh...
I have a refund of $***.** and I want it asap I shouldn't have to wait ** days because...

Help me with my issue

Does GetHuman work with DTE Energy?

GetHuman does not work with DTE Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DTE Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DTE Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting DTE Energy at a Glance

DTE Energy has 1 chat option
DTE Energy has no customer email
DTE Energy has 1 help forum
DTE Energy has no twitter handle
DTE Energy has no facebook page
Contact information overview

Answered on this page:

What are the available energy-saving programs?
Solutions to common issues

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