Updated July 14, 2025

Walmart Product Care Plan Customer FAQ

Recent Walmart Product Care Plan Customer Questions

Help me with my Walmart Product Care Plan customer service issue

Adding and Managing Plans

How Do I Add a Walmart Product Care Plan to My Device?

A Walmart product care plan can help you save money on damages when you purchase any device. To get the product care plan,...

Can I purchase a Walmart Product Care Plan for a product I bought elsewhere?

Walmart Product Care Plans are exclusive to items purchased from Walmart or walmart.com, meaning products bought from other...

Can I transfer the Walmart Product Care Plan to someone else?

A Walmart Product Care Plan can indeed be transferred to another individual. This involves ensuring that the new owner receives...

Can I cancel or return the Walmart Product Care Plan?

Customers can generally cancel or return the Walmart Product Care Plan within a specific timeframe for a full refund, typically...

Can I renew the Walmart Product Care Plan after it expires?

Once expired, a Walmart Product Care Plan usually cannot be renewed. However, customers may buy a new plan for the product if...

Can I purchase multiple Walmart Product Care Plans for the same device?

Walmart Product Care Plan usually limits customers to one care plan per device at any given time. Buyers should understand...

What is covered under the Walmart Product Care Plan?

The Walmart Product Care Plan covers various items, including electronics, appliances, and more, against damages from normal...

How long does the Walmart Product Care Plan last?

The length of a Walmart Product Care Plan depends on the product and the chosen plan, generally ranging from one to three...

Is there a deductible for using the Walmart Product Care Plan?

The Walmart Product Care Plan usually does not require a deductible, simplifying protection for consumers when products fail....

Are accidental damages covered under the Walmart Product Care Plan?

Accidental damages may be included under the Walmart Product Care Plan, contingent on the specific plan's terms. Coverage...

Are refurbished products covered under the Walmart Product Care Plan?

Walmart Product Care Plans may cover refurbished products if they were sold by Walmart and meet eligibility requirements....

What happens if my device cannot be repaired under the Walmart Product Care Plan?

If a device cannot be repaired under the Walmart Product Care Plan, customers may be eligible for a replacement device or a...

How do I file a claim under the Walmart Product Care Plan?

To file a claim under the Walmart Product Care Plan, gather your purchase receipt, care plan documentation, and a clear...

Can I get service for my product at any Walmart location with a Care Plan?

Walmart Product Care Plans typically allow service for covered products at most Walmart locations, but customers should check...

What is the process for using the Walmart Product Care Plan for repairs?

To use the Walmart Product Care Plan for repairs, it typically requires having the care plan details and purchase receipt...

We look to the Walmart Product Care Plan issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Walmart Product Care Plan issues reported to GetHuman

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