Walmart Product Care Plan Customer Service Issues

Archive 4

The following are issues that customers reported to GetHuman about Walmart Product Care Plan customer service, archive #4. It includes a selection of 3 issue(s) reported October 31, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm Laura and I purchased two bed frames from the Walmart App on October 28th. I mistakenly bought the $16 2-year protection for each frame, totaling $32. When I tried to cancel it online, I got redirected to Allstate's account page. I found the purchased plans and the cancel button, but it said Walmart handled the plans, so I'm unsure how to proceed.
Reported by GetHuman8679791 on الثلاثاء ٣١ أكتوبر ٢٠٢٣ ٠٢:٠٥
I am employed at store number [redacted] in Springfield, Tennessee. I purchased a Christmas tree from Walmart last year that came with a two-year warranty. Unfortunately, when I set it up yesterday, the top two sections of lights are not working. Although I no longer have the receipt, the tree and box are in like-new condition, indicating that the tree is still under warranty. I can provide the debit card number used for the purchase. I am reaching out for assistance as I have had a challenging year and this added difficulty is truly unwelcome. Your help in resolving this issue would be greatly appreciated.
Reported by GetHuman-lucyclou on الثلاثاء ٧ نوفمبر ٢٠٢٣ ١٦:٣٣
I bought a pre-lit Christmas tree from Walmart last year, and it comes with a two-year warranty. Just recently, when I set it up, the top two sections are not lighting up. Despite being practically brand new, it's not functioning correctly. I purchased it using my debit card, and unfortunately, I do not have the receipt anymore. I work at Walmart store number [redacted] in Springfield, Tennessee. I am hoping to get it exchanged. Thank you for your assistance during a tough year for me.
Reported by GetHuman-lucyclou on الثلاثاء ٧ نوفمبر ٢٠٢٣ ١٦:٥٠

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