Bangkok Airlines Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Bangkok Airlines customer support.

Bangkok Airlines's Best Contact Information


How do I contact Bangkok Airlines customer service?

A:Bangkok Airlines does not have a customer service phone number, but you can contact them through email.
Email is no phone number, but it is a near-ubiquitous form of communication.

Does Bangkok Airlines offer 24 hour customer service?

A:Not by phone. But you can contact Bangkok Airlines 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Bangkok Airlines Customer Service

There are other ways to contact Bangkok Airlines customer service besides the phone. Below we list them by medium, from most to least popular.

Bangkok Airlines Customer Email Addresses - Customer Service
Customer service email address
24 hours, 7 days - Customer Service
Customer service email address
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Bangkok Airlines will reply our your email.

How should I prepare for my conversation with Bangkok Airlines?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Bangkok Airlines, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the baggage allowance for Bangkok Airlines flights?

Bangkok Airlines' baggage allowance varies depending on the travel class and fare type. For Economy Class, passengers are typically allowed 20 kilograms (44 pounds) for checked baggage, while Business Class passengers enjoy a 30 kilograms (66 pounds) allowance. However, the exact baggage policy may differ based on the specific fare type and destination. It is advisable to check the ticket details or contact Bangkok Airlines directly for precise information regarding one's specific flight. Additional charges might apply if the baggage exceeds the allotted weight limit. Nonetheless, they do offer generous baggage allowances to ensure a comfortable travel experience for their passengers.

What are the check-in options for Bangkok Airlines flights?

Bangkok Airlines offers multiple check-in options to ensure a seamless travel experience for its passengers. Firstly, passengers can conveniently check-in online through the airline's website or mobile app. This user-friendly platform allows travelers to select their preferred seat and generate their boarding pass before arriving at the airport. Additionally, self-service kiosks are available at select airports, enabling passengers to check-in and obtain their boarding pass with ease. Bangkok Airlines also provides traditional check-in counters staffed by friendly personnel at the airport. Passengers can approach these counters to check-in, drop off their luggage, and collect their boarding pass. With these flexible check-in options, Bangkok Airlines ensures that passengers have a hassle-free and efficient start to their journey.

What are the visa requirements for traveling with Bangkok Airlines?

For travelers flying with Bangkok Airlines, visa requirements vary depending on the destination and the individual's nationality. Some countries have visa exemption agreements with Thailand, allowing tourists to enter for a specified period without a visa. However, for many nationalities, a valid visa is needed before arriving in Thailand. Tourist visas can generally be obtained from Thai embassies or consulates overseas. The duration of stay varies and can range from 15 days to 60 days, depending on the visa type granted. It's important to check the specific visa requirements for your nationality and destination country. Bangkok Airlines advises passengers to ensure that their visas are valid for the entire duration of their stay and to have the necessary documents ready for immigration inspections upon arrival.

Top Bangkok Airlines customer problems and solutions

Click the link above to get answers to just about any Bangkok Airlines customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Bangkok Airlines's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Bangkok Airlines agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Bangkok Airlines anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for Bangkok Airlines and helped us confirm they don't have one. Common reasons that people try to call Bangkok Airlines customer support department include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Bangkok Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email. Unfortunately, right now Bangkok Airlines doesn't have any phone numbers. It's not always clear what is the best way to talk to Bangkok Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Bangkok Airlines Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Bangkok Airlines, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Bangkok Airlines customers like yourself.

GetHuman does not provide call center services or customer support operations for Bangkok Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bangkok Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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