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Bangkok Airlines Customer FAQ

Top Answers & How-to Guides

How do I Contact Bangkok Airlines Customer Service?

The question we are asked most often is about how to talk to Bangkok Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the options for airport transfers and transportation to/from the airport?

Bangkok Airlines offers various options for airport transfers and transportation to/from the airport. Passengers can conveniently choose...
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Contact Bangkok Airlines customer service

Recent Bangkok Airlines Customer Questions

What is the measurement and weight for carry-on bag traveling within Cambodia Vietnam?

For flights on Bangkok Airlines, the maximum dimensions for a carry-on bag are typically 56 x 36 x 23 cm, and the maximum weight allowed is usually 7 kg. It's important to check specific flight details as allowance may vary.
Asked Nov 20, 2024 8:39 PM

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Baggage Allowance

What is the baggage allowance for Bangkok Airlines flights?

Bangkok Airlines' baggage allowance varies depending on the travel class and fare type. For Economy Class, passengers are typically...
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Payment Methods

What are the accepted forms of payment for flight bookings?

Bangkok Airlines accepts various forms of payment for flight bookings. Customers can conveniently pay using major credit cards such...
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Flight Booking Changes

Can I make changes to my flight booking online?

Yes, you can make changes to your flight booking online with Bangkok Airlines. We understand that circumstances may change, and we...
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Loyalty Program

Is there a loyalty program for frequent flyers?

Yes, Bangkok Airlines offers a loyalty program for frequent flyers called "FlyerBonus." This program is designed to reward and recognize...
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Check-in Options

What are the check-in options for Bangkok Airlines flights?

Bangkok Airlines offers multiple check-in options to ensure a seamless travel experience for its passengers. Firstly, passengers can...
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On-board Services

Are meals and beverages provided on board for Bangkok Airlines flights?

Yes, Bangkok Airlines provides complimentary meals and beverages onboard their flights. Passengers can enjoy a range of delicious meals...
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Visa Requirements

What are the visa requirements for traveling with Bangkok Airlines?

For travelers flying with Bangkok Airlines, visa requirements vary depending on the destination and the individual's nationality. Some...
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Seat Selection

Can I select my seat in advance for Bangkok Airlines flights?

Yes, Bangkok Airlines allows passengers to select their seats in advance for their flights. Seat selection can be made during the booking...
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Traveling with Children

What is the policy for traveling with infants or children?

At Bangkok Airlines, we strive to make your travel experience with infants or children as comfortable and convenient as possible. Infants...
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Special Services

Are there any special services available for passengers with disabilities?

Yes, Bangkok Airlines is committed to providing special services for passengers with disabilities. We understand the importance of...
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Pet Policy

What is the policy for traveling with pets on Bangkok Airlines flights?

Bangkok Airlines welcomes pets onboard their flights, following certain guidelines. Small dogs, cats, and birds are allowed in the...
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Airport Transfers

What are the options for airport transfers and transportation to/from the airport?

Bangkok Airlines offers various options for airport transfers and transportation to/from the airport. Passengers can conveniently choose...
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We look to the Bangkok Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bangkok Airlines issues reported to GetHuman
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