Call American Airlines New Flight - I don't know department
This part of the American Airlines phone system goes to a Human. There are 9 steps to get there. You will need the following account information: Departure city, Destination, Morning, afternoon, evening, I don't know and Number of travelers.
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Getting to this department
What can I help you with today?
Are you using miles to book your trip?
What is the departure city?
What is the destination?
What are the dates of the travel or say I don't know
"I don't know"
Do you want to travel in the morning, afternoon or evening?
"(Morning, afternoon, evening)"
What is the return date, you can also say "I don't know"
"(I don't know)"
How many travelers in your party?
"(Number of travelers)"
Reads back the inputted information and asks you to confirm