Aetna New Customers Phone Number

844-202-4408
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Aetna phone number (it's ranked #2). Most customers call 877-238-6200 for support: Click here for best option

Other customers got on the phone recently because:

I received * aetna ID cards with the same name and need to know which one is under my accoint
I got bill for wellness check even after the code change from the doctor. It was neglec...
I receive a monthly retirement benefit direct deposit from Aetna from the Presentation...
I applied for Aetna Plan G on on July **,**** on line and received no confirmation o...
My dad is in the hospital and has to have * weeks of IV antibiotics. He should be going...
I am a new member with an existing eye appt today and I have no memeber Id number or a...
Need to find my insurance number
I need to know what dentist I have for my dental plan. And I need to know my dental number
I am currently working at the front desk for Surgical and Medical Ophthalmology, LLC in...
I am trying to file a exemption for therapy services for your plan member since I am to...
My medication is pending a prior authorization. If I pay out of packet now, will I be r...
I'm trying to sort out my mother's finances and I see she is getting $***.** deposit i...
I want to know if a medication is covered and for how much
need help with credentialing

Help me with my issue

Aetna New Customers Phone Number 844-202-4408 - Info & Statistics

Phone number to dial844-202-4408
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customers
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Average wait11
Current wait20
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or email or web or twitter
Quality of communication79%
Quality of help84%
Customer votes4,152
Best phone number877-238-6200
Information last updatedThu Oct 14 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Aetna's 844-202-4408 New Customers Number

This Aetna phone number is ranked #2 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. The reason customers call 844-202-4408 is to reach the Aetna New Customers department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours 24 hours, 7 days. Aetna has 13 phone numbers and 17 different ways to get customer help. We've compiled information about 844-202-4408 and ways to call or contact Aetna with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Aetna

Calling Aetna at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aetna New Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aetna's New Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Aetna in General

While 844-202-4408 is Aetna's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-238-6200 is their best customer phone number overall, and we have put together a comparison of their 17 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aetna help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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