AT&T New Customer Concierge Phone Number

888-715-3291
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular AT&T phone number (it's ranked #14). Most customers call 800-331-0500 for support: Click here for best option

Other customers got on the phone recently because:

Hello from Germany,*I have a local AT&T simcard (with paytogo service) that I always us...
My phone bill is incredibly high
I would like to disconnect international passport as of today
I have an international passport on my telephone right now until January **. I would li...
My partner is trying to change his plan and dissolve a family plan. He's been waiting f...
I have recently PCS'd to South Korea and need to unlock my phone. The phone itself is...
Took money from my account
Please call me I just had new service and I had two phones they have not boarded the ot...
Have someone at AT&T call me. ***-***-****
Don't text me. call me or email me
We are getting daily calls from AT&T for AT&T and AT&T Direct. We want these calls to...
i just need to know what’s wrong with my imessage and facetime. everytime i try to cut...
Hello,*This is Stephen Schwartz and I recently applied to the machine operator job in C...
Hello,**I was supposed to get $*** in Visa rewards when I had my AT&T Fiber Internet in...

Help me with my issue

AT&T New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial2:45pm
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait23
Current wait43
Rank (among phone numbers)14
Rank (overall)15
Alternate methodsphone or email or facebook or web or twitter
Quality of communication70%
Quality of help62%
Customer votes76,542
Best phone number800-331-0500
Information last updatedFri Jan 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

AT&T's 888-715-3291 New Customer Concierge Number

This AT&T phone number is ranked #14 out of 19 because 220,254 AT&T customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the AT&T New Customer Concierge department for problems like Cancel Service, Service Outage, Device Support, Dispute a Charge, Change Service. As far as we can tell, AT&T has call center locations in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Philippines or Texas and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. AT&T has 19 phone numbers and 23 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact AT&T with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T

Calling AT&T at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AT&T New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AT&T's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T in General

While 888-715-3291 is AT&T's #14 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 23 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T help by calling them, is that other customers give their customer support at this number a 70% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!