I canceled my description almost a year ago and you charged my account $***. ** (again...

GetHuman815547's customer service issue with eHarmony from June 2018

2 views
 | 
522 similar
 | 
0 following
Help with my eHarmony issue
Before contacting them, items GetHuman815547 may need:
Name on the account, Billing address, and Your birthday
GetHuman815547's next move: talk to eHarmony when they open.
eHarmony's call center is closed now. We will send GetHuman815547 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman815547's own words:
I canceled my description almost a year ago and you charged my account $***. ** (again). I want the subscription canceled (again) and confirmation that it has been canceled!**I also want the money reimbursed to my checking account ASAP.**I really thought eHarmony would be a trustworthy company. Apparently not.**I would appreciate your prompt attention to this matter.
I trust that eHarmony will make this right and come up with a resolution that is fair.
Help with my eHarmony issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eHarmony email you?
This email address isn't valid
Follow this issue
See how GetHuman815547 fixes it.
This email address isn't valid

eHarmony

Customer service issue
Reported by GetHuman815547
Jun 24th, 2018 - 2 mons ago
I have an issue with eHarmony too
Not resolved
Seen by 2 customers so far
Similar issue to 522 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman815547 started working on this issue
Jun 24th 1:54pm