I canceled my description almost a year ago and you charged my account $***. ** (again...

GetHuman815547's customer service issue with eHarmony from June 2018

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The issue in GetHuman815547's own words
I canceled my description almost a year ago and you charged my account $***. ** (again). I want the subscription canceled (again) and confirmation that it has been canceled!**I also want the money reimbursed to my checking account ASAP.**I really thought eHarmony would be a trustworthy company. Apparently not.**I would appreciate your prompt attention to this matter.
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eHarmony

Customer service issue
Reported by GetHuman815547
Jun 24th, 2018 - 6 mons ago
I have an issue with eHarmony too
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Seen by 2 customers so far
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Timeline
GetHuman815547 started working on this issue
Jun 24th 1:54pm