How Do I Get a Refund for a Charge on eHarmony?
How do I get a refund for a charge on eHarmony?
eHarmony is an online dating agency that's based in Los Angeles. It uses an algorithm based system to match potential dates and was the first website of its kind to do so. eHarmony claims that they'll help you find your perfect partner by using scientific methods and by asking detailed questions during the sign up process.
Many people have had success and found love on eHarmony, with the website creator claiming that one person every fourteen minutes finds their ideal partner. If you've been unsuccessful in love after try eHarmony and are looking for a refund, follow these steps. eHarmony does have a strict refund policy, and many people have found getting their money back to be a challenge. To ask for a refund, you'll need to do so in writing either by email or post.
Request an eHarmony Refund via Email
If you want to cancel your eHarmony subscription, you can do so via email.
- Write an email with ‘Subscription cancellation' as the subject heading. Ensure that you explicitly state that you want to cancel your subscription with eHarmony.
- Ensure that you include your account information with the email, including your name, address, and the email you used to sign up for the eHarmony subscription.
- It's best to send your email within three working days of signing up for the subscription.
Request an eHarmony Refund by Letter
Another great way to cancel your eHarmony subscription and ask for a refund is to use good old snail mail.
- Write a letter that clearly states that you want to cancel your subscription.
- It's also a good idea to include the date and time, as well as the email address you used to sign up for the service.
- Get your letter in the post as soon as possible.
Contact eHarmony's Customer Service team
If you follow the above cancellation process, eHarmony will process your request and send you a refund within ten days from receipt of your letter or email. If you have any problems or require additional help and advice, you can contact eHarmony's customer service team, who will be able to resolve your issue. You can either phone the customer service team or talk to them via live chat.
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