In a nutshell: All eHarmony users take the Compatibility Quiz in the hopes of meeting their match on the platform. However, you may realize at some point that you want to retake the test and redo some of your answers, but is it possible? The following can help you determine if you can retake it and, if so, how to go about it.
All eHarmony users take the Compatibility Quiz in the hopes of meeting their match on the platform. However, you may realize at some point that you want to retake the test and redo some of your answers, but is it possible? The following can help you determine if you can retake it and, if so, how to go about it.
Go to the eHarmony website.
Scroll almost all the way to the bottom until you find the line that says "eharmony FAQ." It's in white lettering on a green background.
Click on "eharmony FAQ." Doing so will take you to the FAQ page that says How can we help you?" at the top.
Scroll down until you find the section that says "Compatibility Quiz and Personality Profile."
Look for the link that says "Can I retake the eharmony Compatibility Quiz?"
Click on the link that says "Can I retake the eharmony Compatibility Quiz?" Doing so will take you to a page that says "Can I retake the eharmony Compatibility Quiz?" in black lettering at the top.
Read the "Can I retake the eharmony Compatibility Quiz?" page. It explains that it's possible if you renew your eHarmony Premium membership. However, you can't simply retake it. You have to contact eHarmony customer support to request to do it.
Before contacting eHarmony customer support, consider whether you actually want to retake it. If so, please move on to the next step.
Scroll to the bottom of the "Can I retake the eharmony Compatibility Quiz?" to find the green and white "Contact Customer Care" button. Click it when you see it.
Clicking on the button will take you to the "Welcome to the Help Center" page. Look for the line that says "Contact eHarmony Customer Care." It's under the "Popular Answers" section. Click on the line when you find it.
Read the "Contact eHarmony Customer Care" page.
Scroll down until you find the "Contact Customer Care" button. Click on it when you find it.
Continue through the process to contact eHarmony customer support. Explain your request, including why you want to retake your Compatibility Quiz. Send the message when you're ready.
eHarmony will get back to you via email. Make sure to keep an eye on your inbox for details about whether you can retake your Compatibility Quiz and, if so, what steps you need to take.
Whether you can retake your eHarmony Compatibility Quiz isn't guaranteed. The customer support team can provide specific information according to your situation.
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