How Do I Change My Profile Picture on eHarmony?

Learn how to easily change your profile picture on eHarmony.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2020

eHarmony is an online dating platform that looks to connect single people. The company was launched in 2000 and quickly became one of the most popular dating sites available. If you have a profile on eHarmony, your profile picture can be the difference between many matches or no matches. Updating your profile picture regularly can ensure you aren't tricking people with outdated photos that aren't a true representation of what you look like. If you need to update your profile picture on eHarmony, follow the steps as outlined below.


Update Your Profile Picture Online

  1. Go to www.eharmony.com
  2. In the top right corner, select ‘Log In.'
  3. Sign in to your account with your email address and password. Alternatively, you can sign in with your Facebook or Apple account.
  4. On the home screen, select your picture at the top of the screen.
  5. Select ‘Edit Profile.'
  6. Select the little pencil icon next to your profile picture to edit it.
  7. Choose a new profile picture and select ‘Save.'
  8. You now have a new profile picture!


Call eHarmony's Customer Support Line

If you can't seem to change your profile picture following the directions as outlined above, you need to reach out to eHarmony's customer support team for help. Call into eHarmony's customer support line and explain that you're having technical issues. They will walk you through troubleshooting what the problem is. After the customer service representative explains to you know what the problem is, ask them to stay on the line with you until you have successfully updated your picture.


Contact eHarmony Customer Support Via Live Chat

If you prefer not to speak to someone on the phone, you can also contact eHarmony's customer support through their live chat function. Explain that you are unable to update your picture online and ask for help. The customer service agent will either walk you through troubleshooting steps, or you can send them your picture and have them make the change for you. If the customer service representative changes it for you, ask them to stay on the line until you log on and see the change for yourself.


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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Change My Profile Picture on eHarmony?

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