I don’t have YouTube premium and I’m being charged.

GetHuman-mejiami's customer service issue with YouTube from April 2019

8 views | 26901 similar | 0 following
Help with my YouTube issue
GetHuman-mejiami's next move: find and follow the right step-by-step guide.
YouTube doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mejiami will need to dig through the advice provided by YouTube, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mejiami can let us know if they help or not.
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The issue in GetHuman-mejiami's own words
Trying to talk to someone to help! ... I’ve been getting charged for “YouTube premium” and I don’t even have it! Since September of **** I’ve been getting charged. I need to talk to someone now! I can’t even “cancel” it because I don’t have it! So I talked to my bank and I will dispute all charges from September to now! I need a call or something!
That no one is getting to me!
Someone call me or something!
Calling a number that didn’t work!
How GetHuman-mejiami fixed the problem

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YouTube

YouTube
Customer service issue
Reported by GetHuman-mejiami
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 26901 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password

Timeline

GetHuman-mejiami started working on this issue
Apr 9th, 2019 11:19pm
GetHuman-mejiami indicated the issue is not fixed yet.
Apr 10th, 2019 4:01am
GetHuman-mejiami indicated the issue is not fixed yet.
Apr 10th, 2019 4:02am
GetHuman-mejiami indicated the issue is not fixed yet.
Apr 10th, 2019 4:03am
GetHuman-mejiami indicated the issue is not fixed yet.
Apr 11th, 2019 1:34am
GetHuman-mejiami indicated the issue is not fixed yet.
Apr 11th, 2019 1:39am

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