YouTube Customer FAQ

To cancel your YouTube TV account, sign in to your account on the YouTube TV website or app. Go to the "Settings," then "Membership," and select "Deactivate Membership." Follow the prompts to confirm your cancellation. Your access will continue until the end of your billing cycle.

If you have to log in each time you start YouTube TV, make sure your device settings allow for saved passwords or automatic logins. Check for any updates to the app or your device's software. If the problem persists, clearing the app cache or reinstalling YouTube TV may help.

If your service is paused due to your new card not being recognized, ensure that the card details are entered correctly, including the card number, expiration date, and security code. Check that your billing address matches what's on file with your bank. Additionally, make sure the card is active and has sufficient funds or credit available. If the issue persists, you may want to review your account-related settings or payment methods.

To log onto YouTube Premium, first ensure you have an active subscription. Then, go to YouTube and sign in with your Google account. Once signed in, you should have access to YouTube Premium features, such as ad-free viewing, background play, and YouTube Music. If you're not already subscribed, you can do so through the YouTube app or website.

To create a YouTube manager account, go to YouTube and sign in with your Google account. Navigate to the YouTube Studio. In the left menu, click on "Settings." Under "Permissions," you can invite others to manage your channel by entering their email addresses. If you want to create a new manager account, you’ll need to set up a Brand Account first. Once that's done, you can assign manager roles to different users through the same "Permissions" menu in the settings.