I've got video error while posting video from YouTube on LinkedIn.**** week ago I went...

GetHuman-nataliia's customer service issue with YouTube from November 2018

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The issue in GetHuman-nataliia's own words
I've got video error while posting video from YouTube on LinkedIn.**** week ago I went to LinkedIn support with such a problem:*"During * last weeks I am trying to add video link from the YouTube channel to our Life page on LinkedIn (The link: https:**youtu.be*QZTaU**or*A )* but when video is added and published users see an error instead of video. I tried to add few different videos, but the result always is the same. Thumbnail image is uploaded and saved on YouTube. How can I fix it?''**The LinkedIn support service center is working very productive and I've got the answer:**''I have an update for you based on what our technical team has told me:*So it appears the issue is actually on our end, but YouTube's. It seems there is a glitch in the thumbnail image on the YouTube side of things. I have been told that the only real way to fix this is to contact YouTube to make sure they set up a thumbnail image for the maxresdefault.jpg thumbnail image (they should understand what this means). If they can't, I would suggest you all maybe use a straight image instead of a YouTube video at the top of your Life page."* *Can you please help me here?*Thank you.

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Customer service issue
Reported by GetHuman-nataliia
Nov 21st, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 8896 others
0 customers following this


GetHuman-nataliia started working on this issue
Nov 21st, 2018 11:23am

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