We were on an automatic billing for xbox gold on ***. They just charged my account...

GetHuman6505310's Refunds issue with Xbox from August 2021

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman6505310's own words
We were on an automatic billing for xbox gold on ***. They just charged my account **.**. My son no longer uses this. I figured out how to cancel the automatic renewel, but I want my **.** refunded. It has taken me a few weeks just to find a phone number to figure out how to cancel this.

GetHuman6505310 did not yet indicate what Xbox should do to make this right.

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Xbox

Refunds issue
Reported by GetHuman6505310
Aug 25th, 2021 - 5 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 11599 others
0 customers following this

Timeline

GetHuman6505310 started working on this issue
Aug 25th, 2021 1:48pm

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