I was double charged for the mlb the show ** for the Xbox one and was wondering if I co...

GetHuman5973941's Refunds issue with Xbox from April 2021

Help with my Xbox issue
First: share to improve GetHuman5973941's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5973941 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman5973941's own words
I was double charged for the mlb the show ** for the Xbox one and was wondering if I could just upgrade to the Jackie Robinson edition and y’all refund me the remaining balance

GetHuman5973941 did not yet indicate what Xbox should do to make this right.

How GetHuman5973941 fixed the problem

We are waiting for GetHuman5973941 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman5973941
Apr 18th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 14295 others
0 customers following this

Timeline

GetHuman5973941 started working on this issue
Apr 18th 2:51pm