You charge me every year for the last * years and I have to call my bank to report a fr...

GetHuman-dedradd's customer service issue with Xbox from April 2021

Help with my Xbox issue
First: share to improve GetHuman-dedradd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dedradd may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-dedradd's own words
You charge me every year for the last * years and I have to call my bank to report a fraudelaunt purchase and they freeze my card and take the charge off. Ive even closed and opened a new banking account and you charged my card night before last at * something a.m. in the morning. Can you refund my money or I can do it through my bank, but either way I do not want this happening again in a year please, thank you

GetHuman-dedradd did not yet indicate what Xbox should do to make this right.

How GetHuman-dedradd fixed the problem

We are waiting for GetHuman-dedradd to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-dedradd
Apr 16th, 2021 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 14405 others
0 customers following this

Timeline

GetHuman-dedradd started working on this issue
Apr 16th 5:25pm