i have been billed for a year now for something i never ordered, as i look in to you co...

GetHuman5881194's Cancel Account issue with Xbox from March 2021

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The issue in GetHuman5881194's own words
i have been billed for a year now for something i never ordered, as i look in to you companies complaints i see this is a practice you people have perfected. its about impossible to reac you and than following instructions ...you just go in circles..its insane and possible somewhat fraudulant. i would like my $**.** a month that u took out of my account every month for a year without my knowing about and when i tried contacting u it was impossible to resolve ..*****@***.com im on a fis income with heart failure and want this taken care of once and for all, please............

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Xbox

Cancel Account issue
Reported by GetHuman5881194
Mar 24th, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 15366 others
0 customers following this

Timeline

GetHuman5881194 started working on this issue
Mar 24th 4:54am
GetHuman5881194 indicated the issue is not fixed yet.
Mar 27th 1:31am
GetHuman5881194 indicated the issue is not fixed yet.
Mar 27th 1:31am