I have had lots of transactions taken from my account that i myself have not authorised...

GetHuman5871007's Refunds issue with Xbox from March 2021

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The issue in GetHuman5871007's own words
I have had lots of transactions taken from my account that i myself have not authorised. The onky thibg ive ever authorised is Xbox live. *I dont understand how my bank car can be used when my child is not online. *Due to the ammount of money being taken from my account my son is no longer allowed to play on tbe Xbox . *I would like to request a full refund on anything that has been taken other than Xbox live as i dont believe my * year old son is old enough to make these purchases.**I look forward to your reply. *.many thanks **Miss S Beattie

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Refunds issue
Reported by GetHuman5871007
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 15364 others
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GetHuman5871007 started working on this issue
Mar 21st 5:11pm