My husband purchased a game last night call of duty cold war ultimate it even came off...
GetHuman5866761's Recover Account issue with Xbox from March 2021
Help with my Xbox issue
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The issue in GetHuman5866761's own words
My husband purchased a game last night call of duty cold war ultimate it even came off my bank card and is shown on our mobile bank app after the purchase he was logged out of the account. He has been trying to recover it but it will not let him. That account has our bankcard information and an almost ***.** game that we can't get into.. how do we fix this?? I have my bank information proving it was purchased. I would just like to beable to access the account with our bankcard information and the game we just purchased.
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