I lost my WiFi one day so my Xbox app logged me out. When I went into my Minecraft it w...

GetHuman5062330's customer service issue with Xbox from July 2020

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman5062330's own words
I lost my WiFi one day so my Xbox app logged me out. When I went into my Minecraft it wouldn’t let me use my account so I went to the app. Before I could enter my password I went and removed the email from my security information. After that I went to log in but I completely forgot my password and I tried to recover it but it lead me to a form to fill out. Many tries later and resubmitting the form I still couldn’t get into my account. I have tried to remember it but all of my tries have just failed. My gamer tag is “queen anuket”. I do have WiFi but I just can’t get my account back because the security info is gone. So just please add the email back to the gamertAg account please.

GetHuman5062330 did not yet indicate what Xbox should do to make this right.

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Customer service issue
Reported by GetHuman5062330
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 16656 others
0 customers following this


GetHuman5062330 started working on this issue
Jul 14th 1:04am

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