I have been charged for a Xbox Live for one year at the cost of $**.** for which I did...

GetHuman-lilylest's Cancel Account issue with Xbox from July 2020

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The issue in GetHuman-lilylest's own words
I have been charged for a Xbox Live for one year at the cost of $**.** for which I did not order.*That account was cancelled one year ago. The debit card at that time was shutdown and now a year later Microsoft has used that debit card which is dead to renew for another year without my consent. I have once again went into your site and chose again not to renew. I have filed a claim with Wells Fargo on the $**.** unrequested service placed to a personal WF Debt Card. **Please do not now or ever place an automatic renewal for Xbox Live without my permission.**Thank you.*Lily Lester*Alexander Lester***L. Lester

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Xbox

Cancel Account issue
Reported by GetHuman-lilylest
Jul 10th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 16643 others
0 customers following this

Timeline

GetHuman-lilylest started working on this issue
Jul 10th, 2020 2:35am

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