I purchased * separate $** gift cards and one pack*set worked and the other one didn’t...

GetHuman4700486's customer service issue with Xbox from April 2020

Help with my Xbox issue
First: share to improve GetHuman4700486's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4700486 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman4700486's own words
I purchased * separate $** gift cards and one pack*set worked and the other one didn’t. I contacted the prepaid phone number in the back of the card, filed a report and got an update today ********. They said that my request for a refund was denied because all Xbox purchases are final, but how is it my fault that the code doesn’t work. I want this resolved either with a new code or a refund of $**.**

GetHuman4700486 did not yet indicate what Xbox should do to make this right.

How GetHuman4700486 fixed the problem

We are waiting for GetHuman4700486 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman4700486
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 15434 others
0 customers following this

Timeline

GetHuman4700486 started working on this issue
Apr 23rd, 2020 1:43am