My name is Kristy Knicker, my son has an xbox*microsoft account. I agreed to allow him to sign up for a ** day trial period with the agreement it would be cancelled after ** days. It's recently come to my attention microsoft has been charging my debit card for over a year *.** a month without my permission. My son's name is drake Knicker I'm not sure of any other sign in info. I am requesting these reoccurring charges of *.** on the **st of each month for xbox live. You may contact me via email *****@***.com. Thank you for your prompt attention and rectification of the issue at hand.***Yours Truly,***Kristy Knicker
GetHuman-kristykn did not yet indicate what Xbox should do to make this right.