I have a game pass account. I have both a PC and an xbox one. while my daughter is play...

GetHuman4317417's customer service issue with Xbox from February 2020

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The issue in GetHuman4317417's own words
I have a game pass account. I have both a PC and an xbox one. while my daughter is playing Minecraft on my account on the PC in the other room my xbox one is telling me I can't play my games unless I'm signed in. well I AM signed in. I can see my account I can use apps and even opened one of the games but every other game stays at the start screen and wont let me have access. my weekends with my daughter are short and I want this resolved by * second after it started (so im disappointed). your service is horrid. you do not offer human assistance. and I repeatedly have trouble accessing the things I PAY FOR. if this service continues it WILL be my families last Microsoft purchase of ANY kind
GetHuman4317417 did not yet indicate what Xbox should do to make this right.
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Xbox

Customer service issue
Reported by GetHuman4317417
Feb 1st, 2020 - 18d ago
Not resolved
Seen by 1 customer so far
Similar issue to 19253 others
0 customers following this
Timeline
GetHuman4317417 started working on this issue
Feb 1st 5:23pm